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feat: 询价流程接入事件异常等待起停

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Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
jillion886
2026-09-21 18:28:35 +08:00
co-authored by Cursor
parent fc1b85113d
commit a878b046d2
11 changed files with 131 additions and 5 deletions
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inquiry-agent/tests/test_air_group_collab.py
+5
View File
@@ -205,6 +205,9 @@ class AirGroupCollabTests(unittest.TestCase):
ledger=self.ledger,
)
self.assertEqual(phase, "activated")
ticket = self.ledger.get_ticket(work_order_no=wo1)
self.assertEqual(ticket.event_wait_kind, "air_quote")
self.assertTrue(ticket.event_wait_started_at)
joined = "\n".join(self._texts())
self.assertIn(f"工单号：{wo1}", joined)
self.assertIn("询价字段：", joined)
@@ -386,6 +389,8 @@ class AirGroupCollabTests(unittest.TestCase):
)
self.assertEqual(phase, "quoted")
ticket = self.ledger.get_ticket(work_order_no=wo)
self.assertEqual(ticket.event_wait_kind, "deal")
self.assertTrue(ticket.event_wait_started_at)
self.assertEqual(ticket.status, "已报价")
self.assertEqual(ticket.quote.get("total"), "USD 900")
joined = "\n".join(self._texts())
inquiry-agent/tests/test_deal_outcome.py
+41
View File
@@ -67,6 +67,7 @@ class TestDealOutcome(unittest.TestCase):
ticket = self.ledger.get_ticket(work_order_no=self.wo)
self.assertEqual(ticket.status, "已成交")
self.assertEqual(ticket.next_followup_at, "")
self.assertEqual(ticket.event_wait_kind, "")
def test_deal_notify_card_omits_sales_label(self) -> None:
"""成交通知不要「销售」二字：标题副标和正文都不写。"""
@@ -126,6 +127,7 @@ class TestDealOutcome(unittest.TestCase):
ticket = self.ledger.get_ticket(work_order_no=self.wo)
self.assertEqual(ticket.status, "未成交")
self.assertEqual(ticket.lost_reason, "")
self.assertEqual(ticket.event_wait_kind, "lost_reason")
view = self.ledger.get_for_agent(work_order_no=self.wo, sender_id="sales1")
self.assertEqual(view.get("wait_phase"), "wait_lost_reason")
captured = capture_lost_reason(
@@ -134,6 +136,7 @@ class TestDealOutcome(unittest.TestCase):
self.assertTrue(captured.get("ok"))
ticket = self.ledger.get_ticket(work_order_no=self.wo)
self.assertEqual(ticket.lost_reason, "客人比价了")
self.assertEqual(ticket.event_wait_kind, "")
view = self.ledger.get_for_agent(work_order_no=self.wo, sender_id="sales1")
self.assertEqual(view.get("wait_phase"), "done")
@@ -150,6 +153,7 @@ class TestDealOutcome(unittest.TestCase):
self.assertNotIn("跟进周期已顺延", text)
def test_negotiate_keeps_wait_deal(self) -> None:
self.ledger.start_event_wait(work_order_no=self.wo, wait_kind="deal")
out = finish_deal_outcome(
ledger=self.ledger,
work_order_no=self.wo,
@@ -161,6 +165,7 @@ class TestDealOutcome(unittest.TestCase):
self.assertEqual(out.get("phase"), "wait_deal")
ticket = self.ledger.get_ticket(work_order_no=self.wo)
self.assertEqual(ticket.status, "协商中")
self.assertEqual(ticket.event_wait_kind, "")
self.assertTrue(ticket.next_followup_at)
view = self.ledger.get_for_agent(work_order_no=self.wo, sender_id="sales1")
self.assertEqual(view.get("wait_phase"), "wait_deal")
@@ -245,3 +250,39 @@ class TestDealOutcome(unittest.TestCase):
self.assertEqual(len(rows), 1)
self.assertEqual(rows[0]["work_order_no"], self.wo)
self.assertEqual(self.ledger.get_ticket(work_order_no=self.wo).next_followup_at, "")
def test_reask_starts_deal_wait(self) -> None:
"""协商再问发出后，重新盯销售成交跟进。"""
import importlib.util
import os
path = os.path.join(
os.path.dirname(__file__), "..", "agent", "jobs", "deal_followup_poll.py"
)
spec = importlib.util.spec_from_file_location("deal_followup_poll_ee", path)
self.assertIsNotNone(spec)
self.assertIsNotNone(spec.loader)
mod = importlib.util.module_from_spec(spec)
spec.loader.exec_module(mod)
class Cfg:
wecom_corp_id = ""
wecom_secret = ""
wecom_agent_id = "0"
mod._send_group_reask = lambda **kwargs: True
ok = mod._reask_one(
{
"work_order_no": self.wo,
"collab_chat_id": "wr1",
"sales_name": "吴吉林",
"facts": {},
"quote": {},
"business_line": "SEA",
},
settings=Cfg(),
ledger=self.ledger,
)
self.assertTrue(ok)
ticket = self.ledger.get_ticket(work_order_no=self.wo)
self.assertEqual(ticket.event_wait_kind, "deal")
inquiry-agent/tests/test_sea_text_inquiry.py
+8
View File
@@ -676,6 +676,9 @@ class SeaSkipAndPullTests(unittest.TestCase):
card_meta={"response_code": "rc-sea-1"},
)
self.assertEqual(phase, "wait_adopt")
ticket = self.ledger.get_ticket(work_order_no=self.flow.session_of("s1").work_order_no)
self.assertEqual(ticket.event_wait_kind, "adopt")
self.assertTrue(ticket.event_wait_started_at)
self.assertIn("已跳过内部协同", "\n".join(self.replies))
scheme = "\n".join(x for x in self.replies if "报价方案" in x)
self.assertIn("运输方式：海运", scheme)
@@ -722,6 +725,9 @@ class SeaSkipAndPullTests(unittest.TestCase):
card_meta={"response_code": "rc-pull-1"},
)
self.assertEqual(phase, "collab_group")
ticket = self.ledger.get_ticket(work_order_no=wo)
self.assertEqual(ticket.event_wait_kind, "product_quote")
self.assertTrue(ticket.event_wait_started_at)
joined = "\n".join(self.replies)
self.assertIn("协同群已创建", joined)
self.assertIn(wo, joined)
@@ -1587,6 +1593,8 @@ class SeaGroupOpsTests(unittest.TestCase):
)
self.assertEqual(phase, "product_file_quote")
ticket = self.ledger.get_ticket(work_order_no=wo)
self.assertEqual(ticket.event_wait_kind, "deal")
self.assertTrue(ticket.event_wait_started_at)
self.assertEqual(ticket.attachments[0]["file_name"], "产品报价.pdf")
self.assertEqual(ticket.status, "已报价")
texts = [x.get("content") or "" for x in self.groups.sent if x.get("kind") == "text"]