feat: 询价流程接入事件异常等待起停

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/policy/deal_outcome.py

@@ -133,12 +133,17 @@ def finish_deal_outcome(
     result = writer(work_order_no=no, to_status=status, **extra) or {}
     if not result.get("ok"):
         return {"ok": False, "error": result.get("error") or "transition_failed", "phase": "ledger_fail"}
+    from agent.policy.event_exception import WAIT_LOST_REASON, clear_wait, start_wait
+
     if status == "未成交":
         phase = "wait_lost_reason"
+        start_wait(ledger, work_order_no=no, wait_kind=WAIT_LOST_REASON)
     elif status == "协商中":
         phase = "wait_deal"
+        clear_wait(ledger, work_order_no=no)
     else:
         phase = "done"
+        clear_wait(ledger, work_order_no=no)
     return {
         "ok": True,
         "phase": phase,
@@ -157,4 +162,9 @@ def capture_lost_reason(*, ledger: Any, work_order_no: str, reason: str) -> dict
     patcher = getattr(ledger, "patch_lost_reason", None)
     if not callable(patcher):
         return {"ok": False, "error": "no_patch"}
-    return patcher(work_order_no=no, lost_reason=text) or {"ok": False}
+    out = patcher(work_order_no=no, lost_reason=text) or {"ok": False}
+    if out.get("ok"):
+        from agent.policy.event_exception import clear_wait
+
+        clear_wait(ledger, work_order_no=no)
+    return out