feat: 询价流程接入事件异常等待起停

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/jobs/deal_followup_poll.py

@@ -39,14 +39,14 @@ def poll_due_negotiate(*, ledger: Any = None, settings: Optional[Settings] = Non
         if not isinstance(row, dict):
             continue
         try:
-            if _reask_one(row, settings=cfg):
+            if _reask_one(row, settings=cfg, ledger=book):
                 sent += 1
         except Exception:
             logger.exception("协商再问失败 wo=%s", row.get("work_order_no") or row.get("workOrderNo"))
     return sent
 
 
-def _reask_one(row: dict[str, Any], *, settings: Settings) -> bool:
+def _reask_one(row: dict[str, Any], *, settings: Settings, ledger: Any = None) -> bool:
     no = str(row.get("work_order_no") or row.get("workOrderNo") or "").strip()
     if not no:
         return False
@@ -68,7 +68,9 @@ def _reask_one(row: dict[str, Any], *, settings: Settings) -> bool:
         )
         if not ok:
             logger.warning("协商再问原群失败且不补发私聊 wo=%s chat=%s", no, chat_id)
-        return ok
+            return False
+        _start_deal_wait(ledger, no)
+        return True
     if not sales:
         logger.warning("协商再问无销售 userid wo=%s", no)
         return False
@@ -84,7 +86,16 @@ def _reask_one(row: dict[str, Any], *, settings: Settings) -> bool:
     )
     if not ok:
         logger.warning("协商再问私聊入队失败 wo=%s info=%s", no, info)
-    return bool(ok)
+        return False
+    _start_deal_wait(ledger, no)
+    return True
+
+
+def _start_deal_wait(ledger: Any, work_order_no: str) -> None:
+    """再问发出后重新盯成交跟进。ledger 可空。"""
+    from agent.policy.event_exception import WAIT_DEAL, start_wait
+
+    start_wait(ledger, work_order_no=work_order_no, wait_kind=WAIT_DEAL)
 
 
 def _send_group_reask(

inquiry-agent/agent/jobs/pdf_job.py

@@ -163,7 +163,14 @@ def _deliver_quote_file(data: dict[str, Any], result: LibreOfficeResult) -> None
         if wo:
             try:
                 from agent.policy.air_text_flow import get_air_text_flow
+                from agent.policy.event_exception import WAIT_DEAL, start_wait
 
+                flow = get_air_text_flow()
+                start_wait(
+                    getattr(flow, "_ledger", None) or getattr(flow, "ledger", None),
+                    work_order_no=wo,
+                    wait_kind=WAIT_DEAL,
+                )
                 get_air_text_flow().mark_wait_deal(touser, wo)
             except Exception:
                 logger.exception("PDF 出文件后未能切到成交跟进 inquiry=%s", wo)