机器人回复补调用编码；集拼报价条带字段写到下一行，业务员落中文名。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-backend/src/views/inquiry/botReply/botReply.data.ts

@@ -3,6 +3,7 @@ import { BasicColumn, FormSchema } from '/@/components/Table';
 export const columns: BasicColumn[] = [
   { title: '分类', dataIndex: 'categoryTitle', width: 100 },
   { title: '分类码', dataIndex: 'categoryCode', width: 120 },
+  { title: '调用编码', dataIndex: 'replyCode', width: 180 },
   { title: '触发场景', dataIndex: 'triggerScene', width: 220 },
   { title: '回复正文', dataIndex: 'replyText', align: 'left' },
   {
@@ -28,6 +29,9 @@ export const searchFormSchema: FormSchema[] = [
         { label: '协商中', value: 'negotiating' },
         { label: '未成交', value: 'lost' },
         { label: '已关闭', value: 'closed' },
+        { label: '事件异常', value: 'event-ex' },
+        { label: '系统异常', value: 'sys-ex' },
+        { label: '转人工', value: 'transfer' },
       ],
     },
   },
@@ -48,10 +52,19 @@ export const formSchema: FormSchema[] = [
         { label: '协商中 negotiating', value: 'negotiating' },
         { label: '未成交 lost', value: 'lost' },
         { label: '已关闭 closed', value: 'closed' },
+        { label: '事件异常 event-ex', value: 'event-ex' },
+        { label: '系统异常 sys-ex', value: 'sys-ex' },
+        { label: '转人工 transfer', value: 'transfer' },
       ],
     },
   },
   { field: 'categoryTitle', label: '分类标题', component: 'Input', required: true },
+  {
+    field: 'replyCode',
+    label: '调用编码',
+    component: 'Input',
+    componentProps: { placeholder: '如 lost.ask_reason，已有编码不可改' },
+  },
   { field: 'triggerScene', label: '触发场景', component: 'Input', required: true },
   {
     field: 'replyText',