89 lines
3.0 KiB
Python
89 lines
3.0 KiB
Python
"""
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意图：询价卡片按钮（复制工单号 / 拉产品进群 / 跳过协同 / 采用 / 不采用 / 成交）。
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本文件职责：校验当前会话允许的动作后交给流程执行。
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禁止：不校验 wait/允许集合就改主账；禁止一个函数处理未声明的新按钮。
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"""
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from __future__ import annotations
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import logging
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from typing import Any
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from agent.channel.queue import get_message_store
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from agent.policy import inquiry_copy as copy
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from agent.policy.air_text_flow import get_air_text_flow
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from agent.policy.land_text_flow import get_land_text_flow
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from agent.policy.sea_text_flow import get_sea_text_flow
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logger = logging.getLogger(__name__)
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def _pick_card_flow(sender_id: str, payload: dict | None):
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"""点卡：海运/陆运书签能找回工单就走对应流程，否则空运。"""
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sea = get_sea_text_flow()
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sess = sea.session_for_action(sender_id, payload)
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if sess and (sess.business_line or "").upper() == "SEA":
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return sea
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land = get_land_text_flow()
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land_sess = land.session_for_action(sender_id, payload)
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if land_sess and (land_sess.business_line or "").upper() == "LAND":
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return land
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return get_air_text_flow()
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def handle_card_action(
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*,
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sender_id: str,
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thread_id: str,
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wait_version: int,
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action: str,
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payload: dict[str, Any] | None = None,
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flow=None,
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store=None,
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) -> str:
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"""
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处理一次卡片动作。
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wait_version：会话书签版本；错版本丢弃，不重放副作用。
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payload 须带 task_id / event_key，才能找回点卡当时的工单。
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"""
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_ = thread_id
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if not (sender_id or "").strip():
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return "reject_no_sender"
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engine = flow or _pick_card_flow(sender_id, payload)
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sess = engine.session_for_action(sender_id, payload)
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if sess and wait_version and sess.wait_version != wait_version:
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logger.info("card waitVersion 不匹配 expect=%s got=%s", sess.wait_version, wait_version)
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return "card_discard"
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msg_store = store or get_message_store()
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def reply(text: str, extra: dict | None = None) -> str:
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# 销售询价正文不加 [test]；[test] 只给运维告警
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body = text
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extra = dict(extra or {})
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wo = ""
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if sess is not None:
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wo = (sess.work_order_no or "").strip()
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if not wo:
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wo = copy.work_order_from_card_meta(payload)
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code = str((payload or {}).get("response_code") or extra.get("response_code") or "")[:24]
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ok, info = msg_store.enqueue_outbound(
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touser=sender_id,
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content=body,
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dedupe_key=(
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f"card:{sender_id}:{wo}:{code}:"
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f"{sess.wait_version if sess else 0}:{action}:{body[:20]}"
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),
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payload=extra,
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)
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if not ok:
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logger.warning("card 出站被去重 sender=%s wo=%s info=%s", sender_id, wo or "-", info)
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return ""
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return info
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return engine.on_button(
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sender_id=sender_id, action=action, reply=reply, card_meta=payload
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)
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