落地空运群内协同与锁舱出站。

群里按 BOT 通道激活当前工单、航线报价和成交跟进；没有 TMS 报价编号时用工单字段补齐仍调锁舱，避免被本地规则拦住。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/ledger/memory_ledger.py

@@ -248,7 +248,7 @@ class MemoryLedger:
             quote=quote,
         )
         if picked is None:
-            out = {"ok": False, "error": "NO_TEMPLATE", "message": FAIL_MESSAGE}
+            out = {"ok": False, "error": "NO_TEMPLATE", "message": FAIL_MESSAGE, "facts": dict(facts or {})}
             self.last_render = out
             return out
         ext = "pdf" if str(format).lower() == "pdf" else "xlsx"
@@ -260,6 +260,7 @@ class MemoryLedger:
             "fileName": f"{work_order_no}_quote.{ext}",
             "fileBase64": "UEsDBAoAAAAAA",
             "needsPdf": False,
+            "facts": dict(facts or {}),
         }
         with self._lock:
             ticket = self._tickets.get((work_order_no or "").strip())
@@ -359,6 +360,18 @@ class MemoryLedger:
         with self._lock:
             return dict(self._staff_by_wecom.get((wecom_id or "").strip()) or {})
 
+    def list_staff_by_role(self, *, role_code: str) -> list[dict[str, Any]]:
+        """按岗位列出启用员工。空运群 @ 航线用。"""
+        want = (role_code or "").strip().lower()
+        hits: list[dict[str, Any]] = []
+        with self._lock:
+            for row in self._staff_by_wecom.values():
+                code = str(row.get("roleCode") or row.get("role_code") or "").strip().lower()
+                status = str(row.get("status") or "active").strip().lower()
+                if code == want and status not in {"disabled", "0", "停用"}:
+                    hits.append(dict(row))
+        return hits
+
     def find_staff_by_name(self, *, name: str) -> dict[str, Any]:
         """按员工姓名取企微 userid。"""
         with self._lock:
@@ -442,9 +455,15 @@ class MemoryLedger:
             ticket = self._tickets.get(work_order_no)
             if ticket is None:
                 return {"ok": False, "error": "ticket_not_found"}
-            ticket.collab_facts.update(
-                {k: v for k, v in (facts or {}).items() if str(v or "").strip()}
-            )
+            for key, raw in (facts or {}).items():
+                name = str(key or "").strip()
+                if not name:
+                    continue
+                val = str(raw or "").strip()
+                if val:
+                    ticket.collab_facts[name] = val
+                else:
+                    ticket.collab_facts.pop(name, None)
             return {"ok": True, "facts": dict(ticket.collab_facts)}
 
     def find_by_collab_chat(self, *, chat_id: str) -> MemoryTicket | None:
@@ -457,3 +476,81 @@ class MemoryLedger:
                 if ticket.collab_chat_id == raw:
                     return ticket
         return None
+
+    def activate_air_group(self, *, chat_id: str, work_order_no: str) -> dict[str, Any]:
+        """
+        空运群当前工单：一单一群，未结案才能激活。
+
+        不改六态。
+        """
+        no = (work_order_no or "").strip()
+        room = (chat_id or "").strip()
+        with self._lock:
+            ticket = self._tickets.get(no)
+            if ticket is None:
+                return {"ok": False, "error": "ticket_not_found"}
+            if (ticket.business_line or "").upper() != "AIR":
+                return {"ok": False, "error": "not_air", "status": ticket.status}
+            if ticket.status in {"已成交", "未成交", "已关闭"}:
+                return {"ok": False, "error": "terminal", "status": ticket.status}
+            if ticket.collab_chat_id and ticket.collab_chat_id != room:
+                return {"ok": False, "error": "occupied", "other_chat_id": ticket.collab_chat_id}
+            for other in self._tickets.values():
+                if other.work_order_no != no and other.collab_chat_id == room:
+                    if (other.business_line or "").upper() == "AIR":
+                        other.collab_chat_id = ""
+            ticket.collab_chat_id = room
+            return {
+                "ok": True,
+                "work_order_no": no,
+                "chat_id": room,
+                "status": ticket.status,
+                "business_line": ticket.business_line,
+            }
+
+    def lock_cabin(
+        self,
+        *,
+        work_order_no: str,
+        option_no: str,
+        sender_id: str = "",
+        operator_name: str = "",
+        instruction_text: str = "",
+    ) -> dict[str, Any]:
+        """单测可注入 _cabin_lock_result；默认成功。"""
+        _ = sender_id, operator_name, instruction_text
+        forced = getattr(self, "_cabin_lock_result", None)
+        if isinstance(forced, dict):
+            return dict(forced)
+        no = (work_order_no or "").strip()
+        ticket = self.get_ticket(work_order_no=no)
+        quote = dict(ticket.quote or {}) if ticket else {}
+        return {
+            "ok": True,
+            "status": "LOCKED",
+            "lockId": f"CA-{no}-LOCK",
+            "quoteId": str(quote.get("quoteId") or f"QT-{no}"),
+            "optionNo": option_no,
+            "tmsRequestId": f"TMS-LOCK-{no}",
+        }
+
+    def release_cabin(
+        self,
+        *,
+        work_order_no: str,
+        lock_id: str,
+        sender_id: str = "",
+        operator_name: str = "",
+        instruction_text: str = "",
+    ) -> dict[str, Any]:
+        _ = lock_id, sender_id, operator_name, instruction_text
+        forced = getattr(self, "_cabin_release_result", None)
+        if isinstance(forced, dict):
+            return dict(forced)
+        no = (work_order_no or "").strip()
+        return {
+            "ok": True,
+            "status": "RELEASED",
+            "releaseId": f"CA-{no}-RLSE",
+            "tmsRequestId": f"TMS-RLSE-{no}",
+        }