落地陆运私聊文字询价：选项核对后再建单查价，并按线路拉产品进群。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/redis_coord/keys.py

@@ -55,6 +55,8 @@ WSHOTO_ROOM_TICKET = "wshoto:room_ticket"
 QUOTE_FILE_READY = "quote_file_ready"
 # 产品刚报价、等选「在TMS上改 / 不用TMS」：短协调，不当六态
 PENDING_PRODUCT_QUOTE = "pending_product_quote"
+# 陆运核对卡已出、等确定查价：短协调，不当六态、不当工单号
+PENDING_LAND_CONFIRM = "pending_land_confirm"
 # 空运群同一句：BOT 与存档补听去重，不当六态
 AIR_INBOUND_MSG = "air_inbound_msg"
 AIR_INBOUND_TEXT = "air_inbound_text"

inquiry-agent/agent/redis_coord/pending_land_confirm.py

@@ -0,0 +1,89 @@
+"""
+陆运核对卡待确定：等销售回复确定后再建单。
+
+短协调，不当六态、不当 checkpoint。进程重启或双进程抢 inbox 后仍能读到刚才那份字段。
+禁止：把运输分类当已建单；写入现网 Redis 前缀。
+"""
+
+from __future__ import annotations
+
+import json
+import logging
+from typing import Any
+
+from agent.redis_coord.keys import PENDING_LAND_CONFIRM
+from agent.redis_coord.runtime import get_redis_runtime
+
+logger = logging.getLogger(__name__)
+
+_TTL_SEC = 24 * 3600
+
+
+def save_pending_land_confirm(
+    sender_id: str,
+    *,
+    facts: dict[str, str],
+    immutable_text: str = "",
+    wait_version: int = 1,
+    phase: str = "wait_confirm",
+    work_order_no: str = "",
+) -> None:
+    """出核对卡或查价失败时记下字段，等确定建单/重查。"""
+    sid = (sender_id or "").strip()
+    if not sid or not isinstance(facts, dict) or not facts:
+        return
+    payload = {
+        "facts": {str(k): str(v) for k, v in facts.items() if str(v).strip()},
+        "immutable_text": (immutable_text or "").strip(),
+        "wait_version": int(wait_version or 1),
+        "business_line": "LAND",
+        "phase": (phase or "wait_confirm").strip() or "wait_confirm",
+        "work_order_no": (work_order_no or "").strip(),
+    }
+    try:
+        client = get_redis_runtime().client
+        client.raw.set(
+            client.key(PENDING_LAND_CONFIRM, sid),
+            json.dumps(payload, ensure_ascii=False),
+            ex=_TTL_SEC,
+        )
+        logger.info(
+            "land.pending saved sender=%s phase=%s wo=%s keys=%s",
+            sid,
+            payload["phase"],
+            payload["work_order_no"] or "-",
+            sorted(payload["facts"]),
+        )
+    except Exception:
+        logger.exception("写陆运待确定失败 sender=%s", sid)
+
+
+def load_pending_land_confirm(sender_id: str) -> dict[str, Any]:
+    """取出待确定陆运字段。没有或过期返回空。"""
+    sid = (sender_id or "").strip()
+    if not sid:
+        return {}
+    try:
+        client = get_redis_runtime().client
+        raw = client.raw.get(client.key(PENDING_LAND_CONFIRM, sid))
+        if not raw:
+            return {}
+        if isinstance(raw, bytes):
+            raw = raw.decode("utf-8")
+        data = json.loads(raw)
+        return dict(data) if isinstance(data, dict) else {}
+    except Exception:
+        logger.exception("读陆运待确定失败 sender=%s", sid)
+        return {}
+
+
+def clear_pending_land_confirm(sender_id: str) -> None:
+    """建单且查价成功后清掉。查价失败会改记 tms_tech，不要在失败路径调用。"""
+    sid = (sender_id or "").strip()
+    if not sid:
+        return
+    try:
+        client = get_redis_runtime().client
+        client.raw.delete(client.key(PENDING_LAND_CONFIRM, sid))
+    except Exception:
+        logger.exception("清陆运待确定失败 sender=%s", sid)