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后台按查看权限收紧菜单与「只看自己」数据范围；跨境整车报价填表更稳，协商中顺延不再误报销售超时。

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Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
linmianxun
2026-10-11 13:04:09 +08:00
co-authored by Cursor
parent ae818f26b1
commit b070a9b7a7
23 changed files with 1383 additions and 498 deletions
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inquiry-agent/tests/test_event_exception.py
+199 -13
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@@ -222,6 +222,9 @@ class TestPoll(unittest.TestCase):
from agent.ledger.memory_ledger import MemoryLedger
from agent.policy.deal_followup import SHANGHAI
# 钉在周五，避免周日跑单测时工作日折算为 0
now = datetime(2026, 10, 9, 18, 0, 0, tzinfo=SHANGHAI)
path = os.path.join(ROOT, "agent", "jobs", "event_exception_poll.py")
spec = importlib.util.spec_from_file_location("ee_poll", path)
self.assertIsNotNone(spec)
@@ -248,9 +251,7 @@ class TestPoll(unittest.TestCase):
t = book.get_ticket(work_order_no=wo)
t.collab_chat_id = "wr1"
t.collab_member_ids = ["p1"]
t.event_wait_started_at = (datetime.now(SHANGHAI) - timedelta(hours=3)).strftime(
"%Y-%m-%d %H:%M:%S"
)
t.event_wait_started_at = (now - timedelta(hours=3)).strftime("%Y-%m-%d %H:%M:%S")
book._timeouts["sea_product_other"] = 0.25
groups: list[dict] = []
@@ -258,7 +259,6 @@ class TestPoll(unittest.TestCase):
groups.append({"chat_id": chat_id, "content": content, "line": business_line})
return True
now = datetime.now(SHANGHAI)
n = poll_event_exceptions(
ledger=book, now=now, send_group=send_group, notify_ready=False
)
@@ -305,13 +305,12 @@ class TestPoll(unittest.TestCase):
)
created = book.create_ticket(sender_id="sales1", business_line="AIR", facts={"起运港": "南京"})
wo = created["work_order_no"]
now = datetime(2026, 10, 9, 18, 0, 0, tzinfo=SHANGHAI)
book.start_event_wait(work_order_no=wo, wait_kind="air_quote")
ticket = book.get_ticket(work_order_no=wo)
ticket.collab_chat_id = "wr-air"
ticket.collab_member_ids = []
ticket.event_wait_started_at = (datetime.now(SHANGHAI) - timedelta(hours=3)).strftime(
"%Y-%m-%d %H:%M:%S"
)
ticket.event_wait_started_at = (now - timedelta(hours=3)).strftime("%Y-%m-%d %H:%M:%S")
book._timeouts["air_route"] = 0.25
groups: list[dict] = []
@@ -321,7 +320,7 @@ class TestPoll(unittest.TestCase):
n = mod.poll_event_exceptions(
ledger=book,
now=datetime.now(SHANGHAI),
now=now,
send_group=send_group,
notify_ready=False,
)
@@ -355,13 +354,12 @@ class TestPoll(unittest.TestCase):
{"wecomId": "air1", "name": "吴季林", "roleCode": "air", "status": "active"},
]
)
now = datetime(2026, 10, 9, 18, 0, 0, tzinfo=SHANGHAI)
created = book.create_ticket(sender_id="sales1", business_line="AIR", facts={})
wo = created["work_order_no"]
book.start_event_wait(work_order_no=wo, wait_kind="adopt")
ticket = book.get_ticket(work_order_no=wo)
ticket.event_wait_started_at = (datetime.now(SHANGHAI) - timedelta(hours=3)).strftime(
"%Y-%m-%d %H:%M:%S"
)
ticket.event_wait_started_at = (now - timedelta(hours=3)).strftime("%Y-%m-%d %H:%M:%S")
book._timeouts["air_sales"] = 0.25
private: list[dict] = []
@@ -374,7 +372,7 @@ class TestPoll(unittest.TestCase):
n = mod.poll_event_exceptions(
ledger=book,
now=datetime.now(SHANGHAI),
now=now,
enqueue=enqueue,
send_group=send_group,
notify_ready=False,
@@ -402,7 +400,7 @@ class TestPoll(unittest.TestCase):
n_deal = mod.poll_event_exceptions(
ledger=book,
now=datetime.now(SHANGHAI),
now=now,
enqueue=enqueue,
send_group=send_deal_group,
notify_ready=False,
@@ -429,5 +427,193 @@ class TestMentionsForRole(unittest.TestCase):
self.assertEqual([row["name"] for row in rows], ["吴季林"])
class TestDealOutcomeStopsTimeout(unittest.TestCase):
"""对应现网截图：协商中顺延 / 未成交已写原因后不应再发销售响应超时。"""
def _poll_mod(self):
import importlib.util
path = os.path.join(ROOT, "agent", "jobs", "event_exception_poll.py")
spec = importlib.util.spec_from_file_location("ee_poll_deal_stop", path)
self.assertIsNotNone(spec)
self.assertIsNotNone(spec.loader)
mod = importlib.util.module_from_spec(spec)
spec.loader.exec_module(mod)
return mod
def _book_with_deal_wait(self):
from datetime import datetime, timedelta
from agent.ledger.memory_ledger import MemoryLedger
from agent.policy.deal_followup import SHANGHAI
book = MemoryLedger()
book.set_sea_staff(
[
{
"wecomId": "sales1",
"name": "罗小华",
"roleCode": "sales",
"status": "active",
}
]
)
created = book.create_ticket(sender_id="sales1", business_line="AIR", facts={})
wo = created["work_order_no"]
book.transition(work_order_no=wo, to_status="已报价")
book.start_event_wait(work_order_no=wo, wait_kind="deal")
ticket = book.get_ticket(work_order_no=wo)
ticket.collab_chat_id = "wr-deal"
ticket.event_wait_started_at = (datetime.now(SHANGHAI) - timedelta(hours=72)).strftime(
"%Y-%m-%d %H:%M:%S"
)
book._timeouts["air_sales"] = 48
return book, wo
def test_negotiate_clears_wait_no_timeout(self) -> None:
from datetime import datetime
from agent.policy.deal_followup import SHANGHAI
from agent.policy.deal_outcome import finish_deal_outcome
book, wo = self._book_with_deal_wait()
result = finish_deal_outcome(
ledger=book,
work_order_no=wo,
outcome="协商中",
facts={},
quote={"total": "100"},
business_line="AIR",
sales_name="罗小华",
notify_ready=False,
)
self.assertTrue(result.get("ok"))
ticket = book.get_ticket(work_order_no=wo)
self.assertEqual(ticket.status, "协商中")
self.assertEqual(ticket.event_wait_kind, "")
groups: list[dict] = []
n = self._poll_mod().poll_event_exceptions(
ledger=book,
now=datetime.now(SHANGHAI),
send_group=lambda **kwargs: groups.append(kwargs) or True,
notify_ready=False,
)
self.assertEqual(n, 0)
self.assertEqual(groups, [])
def test_lost_with_reason_clears_wait_no_timeout(self) -> None:
from datetime import datetime
from agent.policy.deal_followup import SHANGHAI
from agent.policy.deal_outcome import finish_deal_outcome
book, wo = self._book_with_deal_wait()
result = finish_deal_outcome(
ledger=book,
work_order_no=wo,
outcome="未成交",
facts={},
quote={"total": "100"},
business_line="AIR",
sales_name="罗小华",
lost_reason="客户不要了",
notify_ready=False,
)
self.assertTrue(result.get("ok"))
self.assertEqual(result.get("phase"), "done")
ticket = book.get_ticket(work_order_no=wo)
self.assertEqual(ticket.status, "未成交")
self.assertEqual(ticket.lost_reason, "客户不要了")
self.assertEqual(ticket.event_wait_kind, "")
groups: list[dict] = []
n = self._poll_mod().poll_event_exceptions(
ledger=book,
now=datetime.now(SHANGHAI),
send_group=lambda **kwargs: groups.append(kwargs) or True,
notify_ready=False,
)
self.assertEqual(n, 0)
self.assertEqual(groups, [])
def test_stale_deal_wait_during_negotiate_is_skipped(self) -> None:
"""截图回归：协商中已顺延，即使库里仍留着陈旧 deal 等待，也不再发超时。"""
from datetime import datetime
from agent.policy.deal_followup import SHANGHAI
from agent.policy.deal_outcome import finish_deal_outcome
book, wo = self._book_with_deal_wait()
ticket = book.get_ticket(work_order_no=wo)
started = ticket.event_wait_started_at
result = finish_deal_outcome(
ledger=book,
work_order_no=wo,
outcome="协商中",
facts={},
quote={"total": "100"},
business_line="AIR",
sales_name="罗小华",
notify_ready=False,
)
self.assertTrue(result.get("ok"))
ticket = book.get_ticket(work_order_no=wo)
self.assertEqual(ticket.status, "协商中")
self.assertTrue((ticket.next_followup_at or "").strip())
# 人为留下陈旧等待（模拟 clear/迁态未清干净），巡检必须跳过
ticket.event_wait_kind = "deal"
ticket.event_wait_started_at = started
ticket.event_wait_alerted = 0
groups: list[dict] = []
n = self._poll_mod().poll_event_exceptions(
ledger=book,
now=datetime.now(SHANGHAI),
send_group=lambda **kwargs: groups.append(kwargs) or True,
notify_ready=False,
)
self.assertEqual(n, 0)
self.assertEqual(groups, [])
def test_stale_deal_wait_after_lost_reason_is_skipped(self) -> None:
"""截图回归：未成交原因已记，陈旧 deal 等待不再触发销售超时。"""
from datetime import datetime
from agent.policy.deal_followup import SHANGHAI
from agent.policy.deal_outcome import finish_deal_outcome
book, wo = self._book_with_deal_wait()
ticket = book.get_ticket(work_order_no=wo)
started = ticket.event_wait_started_at
result = finish_deal_outcome(
ledger=book,
work_order_no=wo,
outcome="未成交",
facts={},
quote={"total": "100"},
business_line="AIR",
sales_name="罗小华",
lost_reason="客户不要了",
notify_ready=False,
)
self.assertTrue(result.get("ok"))
ticket = book.get_ticket(work_order_no=wo)
self.assertEqual(ticket.lost_reason, "客户不要了")
ticket.event_wait_kind = "deal"
ticket.event_wait_started_at = started
ticket.event_wait_alerted = 0
groups: list[dict] = []
n = self._poll_mod().poll_event_exceptions(
ledger=book,
now=datetime.now(SHANGHAI),
send_group=lambda **kwargs: groups.append(kwargs) or True,
notify_ready=False,
)
self.assertEqual(n, 0)
self.assertEqual(groups, [])
if __name__ == "__main__":
unittest.main()