落地私聊空运询价与TMS报价回填，按后台模板出单。

查到价后把币种、单位、数量、单价、备注写入报价单，避免销售只看到光秃秃的金额。 Co-authored-by: Cursor <cursoragent@cursor.com>
2026-09-14 20:25:35 +08:00
parent cea3a6e51e
commit 99da1faf30
78 changed files with 8838 additions and 321 deletions
@@ -0,0 +1,96 @@
+"""
+意图：普通文字询价（空运闭环）。
+
+本文件职责：入站文字 → 流程编排；回复只写入 outbox。
+禁止：在本文件抽字段语义（交给 extract）；禁止直连 TMS；禁止回调线程外的额外阻塞。
+"""
+
+from __future__ import annotations
+
+import logging
+from typing import Any, Optional
+
+from agent.channel.queue import get_message_store
+from agent.channel.wecom.models import InboundMessage
+from agent.config import get_settings
+from agent.policy.air_text_flow import get_air_text_flow
+
+logger = logging.getLogger(__name__)
+
+
+def handle_text_inquiry(
+    message: InboundMessage,
+    *,
+    injected_facts: Optional[dict[str, Any]] = None,
+    injected_mode: str = "",
+    b_result: Optional[dict[str, Any]] = None,
+    chat_fn=None,
+    flow=None,
+    store=None,
+) -> str:
+    """
+    处理一条私聊文字询价。
+
+    须已有 sender_id。副作用：outbox 多条回复；主账经 flow.ledger。
+    返回：流程阶段名。
+    """
+    if not message.has_sender():
+        logger.warning("text_inquiry 拒绝：无 sender_id")
+        return "reject_no_sender"
+    settings = get_settings()
+    msg_store = store or get_message_store()
+    engine = flow or get_air_text_flow()
+    replies: list[str] = []
+
+    def reply(text: str, extra: dict | None = None) -> None:
+        # 销售询价正文不加 [test]；[test] 只给运维告警
+        body = text
+        replies.append(body)
+        ok, info = msg_store.enqueue_outbound(
+            touser=message.sender_id,
+            content=body,
+            dedupe_key=f"inq:{message.message_id}:{len(replies)}",
+            payload=dict(extra or {}),
+        )
+        logger.info("text_inquiry 出站 ok=%s info=%s phase_reply=%s", ok, info, body[:80])
+
+    phase = engine.on_text(
+        sender_id=message.sender_id,
+        text=message.content or "",
+        reply=reply,
+        injected_facts=injected_facts,
+        injected_mode=injected_mode,
+        b_result=b_result,
+        allow_b=bool(settings.llm_allow_network and settings.llm_data_usage_confirmed),
+        chat_fn=chat_fn,
+        inbound_raw=message.raw,
+    )
+    logger.info("text_inquiry phase=%s sender=%s", phase, message.sender_id)
+    return phase
+
+
+def handle_text_other(message: InboundMessage, *, store=None) -> str:
+    """
+    闲聊/其它：若有待点按钮则当按钮；否则回首次单聊话术。
+    """
+    from agent.policy import inquiry_copy as copy
+    from agent.policy.air_text_flow import get_air_text_flow
+
+    if not message.has_sender():
+        return "reject_no_sender"
+    msg_store = store or get_message_store()
+    engine = get_air_text_flow()
+    sess = engine.session_for_action(
+        message.sender_id, message.raw, text=message.content or ""
+    )
+    btn = engine.match_button(message.content or "", sess)
+    if btn:
+        return handle_text_inquiry(message, store=msg_store)
+
+    body = copy.FIRST_CHAT
+    msg_store.enqueue_outbound(
+        touser=message.sender_id,
+        content=body,
+        dedupe_key=f"other:{message.message_id}",
+    )
+    return "text_other"