落地陆运群内协同：按填写样例拉群并只列本单协同项，进群把私聊已抽到的字段带上。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/policy/inquiry_copy.py

@@ -17,9 +17,10 @@ from agent.schema.field_validate import (
     AIR_COLLAB_FIELDS,
     AIR_REQUIRED_FIELDS,
     LAND_DISPLAY,
-    SEA_COLLAB_DISPLAY,
     SEA_COLLAB_FIELDS,
     SEA_REQUIRED_FIELDS,
+    collab_display_name,
+    collab_fields_for_ticket,
     display_name,
 )
 from agent.schema.land_options import option_prompt as _land_option_prompt
@@ -101,6 +102,30 @@ _CONTINUE_HINT = (
 ASK_TRANSPORT = "请补充运输方式：海运 / 空运 / 陆运。"
 # 旧一句只问运输类型；销售要一次看到类型、线路、分类。残留调用也走完整清单。
 ASK_LAND_SUBTYPE = _land_option_prompt(current={})
+
+
+def land_sample_image_payload() -> dict[str, Any]:
+    """
+    填写样例表图片出站。
+
+    走企微 image，不走文件气泡。路径随发布包，出站线程再读字节。
+    禁止在回调线程上传。
+    """
+    from agent.schema.land_options import sample_image_path
+
+    path = sample_image_path()
+    return {
+        "msgtype": "image",
+        "filename": "填写样例.png",
+        "filepath": str(path),
+    }
+
+
+def land_sample_image_fallback() -> str:
+    """图片失败时回文字样例，避免销售什么都看不到。"""
+    from agent.schema.land_options import sample_fallback_text
+
+    return sample_fallback_text()
 FIRST_CHAT = "你好，我是询价机器人。请直接描述客户需求，例如「上海到洛杉矶空运，3 件 180kg，下周三前到」，我会解析需求并查询 TMS 标准报价。"
 ROUTE_MODEL_FAILED = "刚才没听清，请再说一次：是新询价，还是要接着办哪张工单？"
 LAND_CONFIRM_TAIL = "请回复“确定”进行TMS查价，内容有误时，请重新发内容。"
@@ -111,9 +136,8 @@ LAND_TMS_RETRYING = "正在重新查询TMS报价。工单：{wo}"
 _LAND_LCL_KEYS = ("起运港", "目的港", "品名", "体积", "毛重", "报价日期")
 _LAND_FTL_KEYS = ("起运港", "目的港", "品名", "车型/数量", "报价日期")
 _LAND_HK_FULL_KEYS = ("起运港", "目的港", "品名", "报价日期")
-_LAND_LCL_TYPES = frozenset({"国内运输拼车", "跨境集拼"})
-_LAND_FTL_TYPES = frozenset({"国内运输整车", "跨境整车"})
-_LAND_CUSTOMS_TYPES = frozenset({"跨境集拼", "跨境整车", "中港"})
+_LAND_FTL_TYPES = frozenset({"国内运输整车", "跨境整车", "中港零担/集拼"})
+_LAND_CUSTOMS_TYPES = frozenset({"跨境集拼", "跨境整车", "中港整车", "中港零担/集拼"})
 _LAND_EXAMPLES = {
     "起运港": "广州",
     "目的港": "深圳",
@@ -127,11 +151,8 @@ _LAND_EXAMPLES = {
 
 def _land_cargo_keys(land_type: str, facts: dict[str, str] | None = None) -> tuple[str, ...]:
     """当前运输类型要展示的货物内部键。中港整车不要车型/数量。"""
-    if land_type == "中港":
-        load = str((facts or {}).get("中港装载方式") or "").strip()
-        if load == "零担/集拼":
-            return _LAND_FTL_KEYS
-        # 整车或还没选定装载：卡片/补问都不出现车型/数量
+    _ = facts
+    if land_type == "中港整车":
         return _LAND_HK_FULL_KEYS
     if land_type in _LAND_FTL_TYPES:
         return _LAND_FTL_KEYS
@@ -142,8 +163,9 @@ def land_confirm_card(facts: dict[str, str] | None) -> str:
     """
     确定查价前的核对卡。没有工单号。
 
-    行列出运输类型/线路/分类（中港再加装载）和该类型货物字段。
+    行列出运输类型/线路/分类和该类型货物字段。
     国内不出现通关口岸；跨境/中港通关口岸非必填，没填留空行。
+    不再单独列出中港装载方式。
     """
     src = dict(facts or {})
     land_type = (src.get("运输类型") or "").strip()
@@ -152,8 +174,6 @@ def land_confirm_card(facts: dict[str, str] | None) -> str:
         f"线路类别（必填）：{(src.get('线路类别') or '').strip()}",
         f"运输分类（必填）：{(src.get('运输分类') or '').strip()}",
     ]
-    if land_type == "中港":
-        lines.append(f"中港装载方式（必填）：{(src.get('中港装载方式') or '').strip()}")
     for key in _land_cargo_keys(land_type, src):
         label = LAND_DISPLAY.get(key, key)
         val = (src.get(key) or "").strip()
@@ -170,6 +190,11 @@ def land_group_no_staff() -> str:
     return "没有可拉的产品人员。请先在后台「员工管理」维护本线路的陆运产品岗后再试。"
 
 
+def land_group_pair_rejected() -> str:
+    """类型+线路不在填写样例里，禁止拉群。"""
+    return "拉群失败，请排查填写内容，并重新发起工单。"
+
+
 def ask_land_fields(
     *,
     facts: dict[str, str] | None = None,
@@ -182,7 +207,7 @@ def ask_land_fields(
     报价日期不进待补充。
     """
     src = dict(facts or {})
-    skip = {"报价日期", "运输类型", "线路类别", "运输分类", "中港装载方式"}
+    skip = {"报价日期", "运输类型", "线路类别", "运输分类"}
     missing = [k for k in missing_keys if k and k not in skip]
     land_type = (land_subtype or src.get("运输类型") or "").strip()
     lines = ["请确认并补充以下信息：", "运输方式：陆运"]
@@ -373,10 +398,6 @@ def inquiry_field_lines(
             f"线路类别：{(facts.get('线路类别') or '-').strip() or '-'}",
             f"运输分类：{(facts.get('运输分类') or '-').strip() or '-'}",
         ]
-        if land_type == "中港":
-            lines.append(
-                f"中港装载方式：{(facts.get('中港装载方式') or '-').strip() or '-'}"
-            )
         for key in _land_cargo_keys(land_type, facts):
             label = LAND_DISPLAY.get(key, key)
             val = (facts.get(key) or "-").strip() or "-"
@@ -1151,8 +1172,10 @@ def sea_group_brief(
     lines.append("")
     lines.append("协同补充字段：")
     collab = dict(collab_facts or {})
-    for key in SEA_COLLAB_FIELDS:
-        label = SEA_COLLAB_DISPLAY.get(key, key)
+    line = "LAND" if mode == "陆运" else "SEA"
+    collab_keys = collab_fields_for_ticket(facts, line) or SEA_COLLAB_FIELDS
+    for key in collab_keys:
+        label = collab_display_name(key, line)
         val = (collab.get(key) or collab.get(label) or "").strip() or "-"
         lines.append(f"{label}：{val}")
     tms = dict(tms_quote) if tms_quote is not None else {}
@@ -1298,14 +1321,10 @@ def scheme_horizontal_rows(
 
 
 def _land_scheme_type_line(facts: dict[str, str]) -> str:
-    """方案卡「类型」格：运输类型、中港装载、线路类别、运输分类。"""
+    """方案卡「类型」格：运输类型、线路类别、运输分类。"""
     src = facts or {}
     land_type = (src.get("运输类型") or "-").strip() or "-"
     bits = [land_type]
-    if land_type == "中港":
-        load = (src.get("中港装载方式") or "").strip()
-        if load:
-            bits.append(load)
     route = (src.get("线路类别") or "-").strip() or "-"
     klass = (src.get("运输分类") or "-").strip() or "-"
     bits.extend([route, klass])
@@ -1576,7 +1595,15 @@ def group_quote_not_recognized() -> str:
     return "没有识别到报价，请产品再发一次价格或 Excel/PDF"
 
 
-def group_fields_not_recognized() -> str:
+def group_fields_not_recognized(
+    keys: tuple[str, ...] | None = None,
+    business_line: str = "",
+) -> str:
+    """没认出协同字段。陆运列出本单可补项；海运保持原六项口。"""
+    if keys:
+        line = (business_line or "").strip().upper() or "SEA"
+        names = [collab_display_name(k, line) for k in keys]
+        return "听到了。请直接说" + "、".join(names) + "。"
     return "听到了。请直接说贸易条款、货好时间、商品海关编码、是否含油/含电/含磁。"