落地转人工:三次补问或明确接管后出入口,真正转人工后冻结本票并允许新开询价。
Co-authored-by: Cursor <cursoragent@cursor.com>
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@@ -226,9 +226,9 @@ def apply_group_adjust(
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_save_product_quote,
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emit_group_deal,
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group_client_of,
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halt_closed_group,
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hydrate_ticket,
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is_sales,
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is_terminal,
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send_group_text,
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ticket_no,
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ticket_status,
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@@ -240,9 +240,9 @@ def apply_group_adjust(
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view = ticket_view(ticket)
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room = (chat_id or str((sess.collab_chat_id if sess else "") or view.get("collab_chat_id") or "")).strip()
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client = group_client_of(flow)
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if is_terminal(ticket):
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send_group_text(client, room, copy.ticket_locked(work_order_no=no, status=ticket_status(ticket)))
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return "ticket_locked"
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stopped = halt_closed_group(flow=flow, ticket=ticket, sess=sess, chat_id=room)
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if stopped:
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return stopped
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status = ticket_status(ticket)
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if status not in {"已报价", "协商中"}:
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send_group_text(client, room, copy.adjust_ineligible("no_quote"))
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