看板平均响应按协同分发统计；查价失败可从主账恢复；报价模板匹配与填表更稳，后台改名运营后台。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/policy/land_text_flow.py

@@ -390,7 +390,10 @@ class LandTextInquiryFlow(SeaTextInquiryFlow):
         _ = retrying
         no = (sess.work_order_no or "").strip()
         if not tms.get("ok"):
-            from agent.policy.system_exception import confirm_tms_quote_if_tech
+            from agent.policy.system_exception import (
+                confirm_tms_quote_if_tech,
+                recover_tms_query_from_ledger,
+            )
 
             if confirm_tms_quote_if_tech(
                 ledger=self._ledger,
@@ -402,11 +405,15 @@ class LandTextInquiryFlow(SeaTextInquiryFlow):
             ):
                 self.drop_current_bookmark(sess.sender_id)
                 return "system_exception"
-            reply("TMS 查询失败，请稍后重试。工单已创建：" + no)
-            sess.phase = "tms_tech"
-            self._save(sess)
-            self._park_tms_retry(sess)
-            return "tms_tech"
+            recovered = recover_tms_query_from_ledger(self._ledger, work_order_no=no)
+            if recovered is not None:
+                tms = recovered
+            else:
+                reply("TMS 查询失败，请稍后重试。工单已创建：" + no)
+                sess.phase = "tms_tech"
+                self._save(sess)
+                self._park_tms_retry(sess)
+                return "tms_tech"
         self._clear_parked_confirm(sess.sender_id)
         if not tms.get("has_price"):
             self._emit_tms_miss(reply, no)