员工岗位可重新启用；调价认空运航线；会话存档跳号补拉；陆运报价按车型列回填

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/policy/deal_outcome.py

@@ -7,8 +7,11 @@
 
 from __future__ import annotations
 
+import json
 import logging
 import re
+import time
+from pathlib import Path
 from typing import Any, Callable, Optional
 
 from agent.config import get_settings
@@ -16,12 +19,14 @@ from agent.policy import inquiry_copy as copy
 from agent.policy.deal_followup import (
     DEFAULT_NEGOTIATE_HOURS,
     TIMEOUT_CODE_DEAL_NEGOTIATE,
+    air_route_keys,
     next_followup_at,
     pick_leaders,
 )
 
 logger = logging.getLogger(__name__)
 
+
 EnqueueFn = Callable[..., tuple[bool, str]]
 
 # 成交跟进里先认未成交，避免被「成交」误伤。
@@ -204,6 +209,7 @@ def finish_deal_outcome(
                     business_line=business_line,
                 )
                 enqueued = 0
+                enqueue_fails: list[str] = []
                 for row in leaders:
                     uid = str(row.get("wecomId") or "").strip()
                     if not uid:
@@ -218,9 +224,12 @@ def finish_deal_outcome(
                         if ok:
                             enqueued += 1
                         else:
+                            enqueue_fails.append(f"{uid}:{info}")
                             logger.warning("成交通知入队失败 wo=%s uid=%s info=%s", no, uid, info)
-                    except Exception:
+                    except Exception as exc:  # noqa: BLE001
+                        enqueue_fails.append(f"{uid}:exc")
                         logger.exception("成交通知入队异常 wo=%s uid=%s", no, uid)
+                        _ = exc
         except Exception:
             logger.exception("成交通知组装失败，仍继续入账 wo=%s", no)
             summary = "通知未发出"
@@ -383,3 +392,23 @@ def capture_lost_reason(*, ledger: Any, work_order_no: str, reason: str) -> dict
 
         clear_wait(ledger, work_order_no=no)
     return out
+
+
+def ticket_missing_in_ledger(ledger: Any, *, work_order_no: str, sender_id: str = "") -> bool:
+    """
+    主账已无此工单（清数/删单后）。
+
+    用于丢掉「等原因」孤儿书签，避免死循环「请再发一句」并挡住新询价。
+    """
+    no = (work_order_no or "").strip()
+    if not no:
+        return True
+    getter = getattr(ledger, "get_for_agent", None)
+    if not callable(getter):
+        return False
+    try:
+        view = getter(work_order_no=no, sender_id=sender_id or "") or {}
+    except Exception:
+        logger.exception("查工单是否存在失败 wo=%s", no)
+        return False
+    return not bool(view.get("found"))