员工岗位可重新启用；调价认空运航线；会话存档跳号补拉；陆运报价按车型列回填

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/handlers/card_action.py

@@ -117,11 +117,14 @@ def handle_card_action(
             wo = copy.work_order_from_card_meta(payload)
         code = str((payload or {}).get("response_code") or extra.get("response_code") or "")[:24]
         msgtype = str(extra.get("msgtype") or "text")
-        # 文本 ack 按工单+动作去重；置灰更新仍带 code（每次 ResponseCode 只能用一次）
+        # 文本/方案卡按工单+动作+waitVersion 去重。
+        # 调价后再点「生成」时正文前缀相同，若不带 waitVersion，第二次方案卡会被 PG 唯一键吃掉，
+        # 价格卡已置灰成「已提交」但销售收不到生成 Excel/PDF 的方案卡。
+        wait_ver = int(getattr(sess, "wait_version", 0) or 0) if sess is not None else 0
         if msgtype == "update_template_card":
             dedupe_key = f"card-grey:{sender_id}:{wo}:{code}:{action}"
         else:
-            dedupe_key = f"card-ack:{sender_id}:{wo}:{action}:{body[:24]}"
+            dedupe_key = f"card-ack:{sender_id}:{wo}:{action}:v{wait_ver}:{body[:24]}"
         ok, info = msg_store.enqueue_outbound(
             touser=sender_id,
             content=body,

inquiry-agent/agent/handlers/group_collab.py

@@ -19,6 +19,7 @@ from agent.policy.sea_group_ops import (
     apply_tms_quote_choice,
     capture_group_lost_reason,
     dissolve_group,
+    dissolve_orphan_group,
     group_client_of,
     handle_group_file,
     hydrate_ticket,
@@ -82,6 +83,24 @@ def handle_group_inbound(
     ticket = _find_ticket(book, chat_id)
     if ticket is None:
         logger.info("group_inbound 对不上工单 chat=%s", chat_id)
+        # 老群/迁库丢绑定：对不上工单时，「解散群」仍按企微当前成员清人。
+        from agent.routing.group_intent import INTENT_DISSOLVE, classify_group_text
+
+        kind_orphan = (message.msg_type or "text").lower()
+        if kind_orphan in {"", "text"} and (
+            classify_group_text(message.content or "", injected=injected_intent)
+            == INTENT_DISSOLVE
+        ):
+            logger.info(
+                "group_inbound 无工单仍解散 chat=%s sender=%s",
+                chat_id,
+                message.sender_id,
+            )
+            return dissolve_orphan_group(
+                flow=engine,
+                chat_id=chat_id,
+                sender_id=message.sender_id or "",
+            )
         return "group_ignore"
     if flow is None:
         view0 = ticket_view(ticket)

inquiry-agent/agent/handlers/text_inquiry.py

@@ -156,6 +156,7 @@ def _drop_other_mode_drafts(*, owner: str, sender_id: str) -> None:
 
 def _flow_waiting_lost_reason(sender_id: str, sea, air, land):
     """谁在等未成交原因就交给谁。刚记下未成交的那条优先。"""
+    from agent.policy.deal_outcome import ticket_missing_in_ledger
     from agent.policy.handoff_human import is_handoff_frozen
 
     waiting = []
@@ -165,6 +166,20 @@ def _flow_waiting_lost_reason(sender_id: str, sea, air, land):
             continue
         if (sess.phase or "").strip() != "wait_lost_reason":
             continue
+        # 清数后主账无单：丢掉孤儿书签，不要继续抢走新询价。
+        if ticket_missing_in_ledger(
+            getattr(flow, "_ledger", None),
+            work_order_no=str(getattr(sess, "work_order_no", "") or ""),
+            sender_id=sender_id,
+        ):
+            abandon = getattr(flow, "abandon_orphan_lost_wait", None)
+            if callable(abandon):
+                abandon(sess)
+            else:
+                drop = getattr(flow, "drop_current_bookmark", None)
+                if callable(drop):
+                    drop(sender_id)
+            continue
         waiting.append((int(getattr(sess, "wait_version", 0) or 0), flow))
     if not waiting:
         return None