修好多段含空运的群跟单、锁舱话术、相册报价通道，以及附件上传成功后电脑端关不掉 H5。

多段激活后无需再带工单号；含空运群回复走机器人；复制补问清单时空货好时间不再吃成下一行编号。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/handlers/air_group_collab.py

@@ -2,7 +2,8 @@
 意图：空运协同群入站（BOT @ 之后的文字或附件）。
 
 本文件职责：激活/切单后交给 air_group_ops。海运应用群不进这里。
-禁止：存档文字当业务；锁舱用当前工单去猜；套 sea_group_ops 建群。
+多段单已在本群激活后，没带工单号的后续消息跟这张多段单，不再要求重发工单号。
+禁止：存档文字当业务；纯空运锁舱用当前工单去猜；套 sea_group_ops 建群。
 """
 
 from __future__ import annotations
@@ -56,6 +57,54 @@ from agent.routing.air_group_intent import (
 logger = logging.getLogger(__name__)
 
 
+def _follow_activated_multi(
+    engine,
+    *,
+    chat_id: str,
+    sender_id: str,
+    text: str,
+    injected_quote: Optional[dict[str, Any]],
+    named_wo: str = "",
+) -> Optional[str]:
+    """
+    多段单激活后，后续消息跟这张单，不必再带工单号。
+
+    句中写了工单号就认那张；没写就认本群已经绑上的多段单。
+    纯空运、陆运旧单返回 None，仍走空运自己的当前单。
+    副作用：可能发群消息、写入分段报价。在入站线程调用。
+    """
+    from agent.policy.multi_group_ops import handle_multi_inbound, ticket_is_multi
+    from agent.policy.sea_group_ops import ticket_no
+
+    ticket = None
+    named = (named_wo or "").strip()
+    if named:
+        getter = getattr(engine.ledger, "get_ticket", None)
+        raw = getter(work_order_no=named) if callable(getter) else None
+        if raw is not None and ticket_is_multi(raw):
+            ticket = raw
+    else:
+        bound = current_ticket(engine, chat_id)
+        if bound is not None and ticket_is_multi(bound):
+            ticket = bound
+    if ticket is None:
+        return None
+    logger.info(
+        "air_group 多段跟单 wo=%s chat=%s named=%s",
+        ticket_no(ticket),
+        chat_id,
+        "1" if named else "0",
+    )
+    return handle_multi_inbound(
+        flow=engine,
+        ticket=ticket,
+        chat_id=chat_id,
+        sender_id=sender_id,
+        text=text,
+        injected_quote=injected_quote,
+    )
+
+
 def _attach_bot_client(engine, message: InboundMessage) -> None:
     """
     每次入站换一次 BOT 出站客户端。
@@ -116,20 +165,18 @@ def handle_air_group(
         return "duplicate_inbound"
     mark_air_text(chat_id=chat_id, sender_id=message.sender_id, text=text)
     wo = copy.extract_work_order_no(text)
+    # 句中有多段工单号，或本群已经激活过多段单：跟这张单，不必每句再带工单号。
+    followed = _follow_activated_multi(
+        engine,
+        chat_id=chat_id,
+        sender_id=message.sender_id,
+        text=text,
+        injected_quote=injected_quote,
+        named_wo=wo,
+    )
+    if followed is not None:
+        return followed
     if wo:
-        from agent.policy.multi_group_ops import handle_multi_inbound, ticket_is_multi
-
-        getter = getattr(engine.ledger, "get_ticket", None)
-        raw_ticket = getter(work_order_no=wo) if callable(getter) else None
-        if raw_ticket is not None and ticket_is_multi(raw_ticket):
-            return handle_multi_inbound(
-                flow=engine,
-                ticket=raw_ticket,
-                chat_id=chat_id,
-                sender_id=message.sender_id,
-                text=text,
-                injected_quote=injected_quote,
-            )
         from agent.policy.handoff_human import try_commit_air_group_handoff
 
         handed = try_commit_air_group_handoff(engine, chat_id=chat_id, work_order_no=wo)
@@ -212,6 +259,17 @@ def _handle_file(engine, message: InboundMessage) -> str:
     wo = copy.extract_work_order_no(
         " ".join([message.content or "", filename])
     )
+    # 多段已激活的附件也跟当前单，不能再要求先发工单号。
+    followed = _follow_activated_multi(
+        engine,
+        chat_id=chat_id,
+        sender_id=message.sender_id,
+        text=" ".join(part for part in ((message.content or "").strip(), filename) if part),
+        injected_quote=None,
+        named_wo=wo,
+    )
+    if followed is not None:
+        return followed
     if wo:
         ticket, phase = activate_ticket(
             flow=engine, chat_id=chat_id, work_order_no=wo, speak=False

inquiry-agent/agent/handlers/group_collab.py

@@ -103,7 +103,7 @@ def handle_group_inbound(
         or ""
     ).upper()
     if line == "MULTI":
-        from agent.policy.multi_group_ops import handle_multi_inbound, sender_mode
+        from agent.policy.multi_group_ops import bot_sender_when_air_multi, handle_multi_inbound, sender_mode
 
         if not (
             _sender_allowed(ticket, message.sender_id)
@@ -111,14 +111,16 @@ def handle_group_inbound(
         ):
             logger.info("group_inbound 多段忽略非成员 sender=%s", message.sender_id)
             return "group_ignore"
-        return handle_multi_inbound(
-            flow=engine,
-            ticket=ticket,
-            chat_id=chat_id,
-            sender_id=message.sender_id,
-            text=message.content or "",
-            injected_quote=injected_quote,
-        )
+        # 会话存档听到的报价也走这里。含空运时群是机器人建的，必须改走桥才能发得出去。
+        with bot_sender_when_air_multi(ticket):
+            return handle_multi_inbound(
+                flow=engine,
+                ticket=ticket,
+                chat_id=chat_id,
+                sender_id=message.sender_id,
+                text=message.content or "",
+                injected_quote=injected_quote,
+            )
     ticket = hydrate_ticket(engine, ticket)
     if not _sender_allowed(ticket, message.sender_id):
         logger.info("group_inbound 忽略非成员 sender=%s chat=%s", message.sender_id, chat_id)