落地系统异常：大模型/TMS/建群故障停住本单并告警，后台可重试失败步骤。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-backend/src/views/inquiry/workOrder/index.vue

@@ -598,7 +598,7 @@ function refresh() {
               <td class="align-top col-actions col-sticky-right">
                 <div class="ticket-row-actions">
                   <button
-                    v-if="row.systemException !== '-'"
+                    v-if="row.systemException !== '-' && row.status !== '已关闭'"
                     class="link-action"
                     type="button"
                     @click="retryTicket(row)"
@@ -640,6 +640,14 @@ function refresh() {
   >
     <template #titleExtra>
       <span v-if="current" class="ticket-detail-no">{{ current.id }}</span>
+      <button
+        v-if="current && current.systemException !== '-' && current.status !== '已关闭'"
+        class="link-action"
+        type="button"
+        @click="retryTicket(current)"
+      >
+        重试
+      </button>
     </template>
     <div v-if="current" class="ticket-detail">
       <section class="ticket-detail-section">