落地系统异常：大模型/TMS/建群故障停住本单并告警，后台可重试失败步骤。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/jobs/wake_consumer.py

@@ -73,8 +73,19 @@ def claim_and_apply_wake(
             kind=str(data.get("kind") or ""),
             detail=dict(data.get("detail") or {}),
         )
-        graph.wake_from_worker(wake)
-        logger.info("wake 已处理 id=%s thread=%s kind=%s", entry_id, wake.thread_id, wake.kind)
+        if wake.kind == "system_exception_retry":
+            from agent.policy.system_exception import run_admin_retry
+
+            result = run_admin_retry(wake.inquiry_no)
+            logger.info(
+                "系统异常重试 id=%s wo=%s ok=%s",
+                entry_id,
+                wake.inquiry_no,
+                result.get("ok"),
+            )
+        else:
+            graph.wake_from_worker(wake)
+            logger.info("wake 已处理 id=%s thread=%s kind=%s", entry_id, wake.thread_id, wake.kind)
     except Exception:  # noqa: BLE001
         logger.exception("wake 处理失败 id=%s", entry_id)
     finally: