智能体按 reply_code 读后台回复语；陆运整车报价单顶栏色与填表更稳，工单页展示同步收紧。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/policy/air_text_flow.py

@@ -418,21 +418,21 @@ class AirTextInquiryFlow:
                 hit.business_line = str(view.get("business_line") or "").strip().upper()
         if hit is None:
             if not callable(getter):
-                reply(f"找不到工单 {no}，请核对工单号后再试。")
+                reply(copy.continue_ticket_not_found(no))
                 return "ticket_missing"
             if not view.get("found"):
-                reply(f"找不到工单 {no}，请核对工单号后再试。")
+                reply(copy.continue_ticket_not_found(no))
                 return "ticket_missing"
             line = str(view.get("business_line") or "").strip().upper()
             owner = self._handoff_owner_for_line(line)
             if owner is None:
-                reply(copy.ASK_TRANSPORT)
+                reply(copy.ask_transport())
                 return "need_mode"
             hit = owner._session_from_ledger(sender_id=sender_id, view=view)
         line = (hit.business_line or "").strip().upper()
         owner = self._handoff_owner_for_line(line)
         if owner is None:
-            reply(copy.ASK_TRANSPORT)
+            reply(copy.ask_transport())
             return "need_mode"
         logger.info(
             "handoff.named wo=%s line=%s phase=%s chat=%s",
@@ -474,7 +474,7 @@ class AirTextInquiryFlow:
         mode = (sess.business_line if sess else "") or detect_transport_mode(text) or ""
         mode = (mode or "").upper()
         if not mode:
-            reply(copy.ASK_TRANSPORT)
+            reply(copy.ask_transport())
             self._save(
                 FlowSession(
                     sender_id=sender_id,
@@ -538,7 +538,7 @@ class AirTextInquiryFlow:
                 sess.business_line = "SEA"
         line = (sess.business_line or "").upper()
         if has_collab_group(sess):
-            reply(copy.HANDOFF_ALREADY_COLLAB)
+            reply(copy.already_collab())
             return "handoff_already"
         why = copy.HANDOFF_CLARIFY_REASON if reason == "clarify" else copy.HANDOFF_INTENT_REASON
         if line == "AIR":
@@ -711,7 +711,7 @@ class AirTextInquiryFlow:
         """
         no = (work_order_no or "").strip().upper()
         if not no:
-            reply("请告诉我要继续的工单号，例如 WO202609140034。")
+            reply(copy.continue_need_wo())
             return "need_work_order"
         with self._lock:
             sess = self._by_ticket.get(no)
@@ -730,11 +730,11 @@ class AirTextInquiryFlow:
             return self._replay_wait(keep, reply, source="session")
         getter = getattr(self._ledger, "get_for_agent", None)
         if not callable(getter):
-            reply(f"找不到工单 {no}，请核对工单号后再试。")
+            reply(copy.continue_ticket_not_found(no))
             return "ticket_missing"
         view = getter(work_order_no=no, sender_id=sender_id) or {}
         if not view.get("found"):
-            reply(f"找不到工单 {no}，请核对工单号后再试。")
+            reply(copy.continue_ticket_not_found(no))
             return "ticket_missing"
         if view.get("owned") is False:
             reply("这张工单不属于当前账号，不能继续。")
@@ -879,7 +879,7 @@ class AirTextInquiryFlow:
         if sess.phase == "wait_file":
             self._refresh_wait_file(sess)
         if sess.phase == "wait_file":
-            reply("报价单正在生成，请稍候。")
+            reply(copy.quote_generating())
             return "wait_file"
         if sess.phase == "wait_deal":
             # 成交卡已经绑在报价文件那条出站上。只续办、没说成交结果时不再另发一张卡。
@@ -964,9 +964,8 @@ class AirTextInquiryFlow:
                 reply=reply,
                 sess=sess,
             )
-        if (not sess or sess.phase != "wait_confirm") and looks_like_confirm(text) and not sess:
-            reply(copy.AIR_CONFIRM_EXPIRED)
-            return "confirm_expired"
+        # 核对卡不再设时效。没有待确定会话时不当成「已过期」，
+        # 让本句按新询价走，避免正文里的「确认」误伤。
         sess = self._detach_ticketed_for_new_inquiry(sess)
 
         snap = extract_inquiry_snapshot(
@@ -1006,7 +1005,7 @@ class AirTextInquiryFlow:
                 )
 
         if not mode:
-            reply(copy.ASK_TRANSPORT)
+            reply(copy.ask_transport())
             self._save(
                 FlowSession(
                     sender_id=sender_id,
@@ -1055,7 +1054,7 @@ class AirTextInquiryFlow:
                     chat_fn=chat_fn,
                     inbound_raw=inbound_raw,
                 )
-            reply(copy.ASK_TRANSPORT)
+            reply(copy.ask_transport())
             return "need_mode"
 
         if is_waiting_mode_session(sess):