机器人显示名与站点标题可配；多段联运列表投影；协同群监听对账；工单附件落存；模板与工单后台补强

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/tests/test_wshoto_archive.py

@@ -23,7 +23,7 @@ os.environ.setdefault("LLM_ALLOW_NETWORK", "false")
 os.environ.setdefault("LEDGER_BACKEND", "memory")
 
 from agent.channel.queue import MemoryMessageStore
-from agent.channel.wshoto.client import wshoto_ready
+from agent.channel.wshoto.client import WshotoError, wshoto_ready
 from agent.channel.wshoto.parse import archive_record_to_inbound
 from agent.channel.wshoto.rooms import (
     list_watched_rooms,
@@ -340,6 +340,56 @@ class WshotoPollTests(unittest.TestCase):
         self.assertEqual(api.calls[0].get("userid"), "")
         self.assertEqual(api.calls[0].get("target_id"), "wr_room_1")
 
+    def test_hot_room_polled_before_cold_and_rate_limit_stops(self) -> None:
+        """热群优先；遇 10061 本轮停；游标只推进已扫冷群，不跳过未扫到的。"""
+        from agent.channel.wshoto import rooms as rooms_mod
+        from agent.channel.wshoto.rooms import (
+            load_poll_cursor,
+            mark_room_hot,
+            plan_rooms_for_poll,
+        )
+
+        redis = _redis()
+        for i in range(6):
+            watch_collab_room(f"wr_cold_{i}", redis=redis)
+        watch_collab_room("wr_hot_now", redis=redis)
+        # watch 会标热；单测只留目标热群，模拟「大量冷群 + 一个刚说话的群」。
+        with rooms_mod._hot_lock:
+            rooms_mod._hot_until.clear()
+        mark_room_hot("wr_hot_now")
+        planned = plan_rooms_for_poll(
+            list_watched_rooms(redis=redis),
+            max_cold=2,
+            redis=redis,
+        )
+        self.assertEqual(planned[0], "wr_hot_now")
+        self.assertLessEqual(len(planned), 3)
+        # 规划阶段不得推进游标。
+        self.assertEqual(load_poll_cursor(redis=redis), 0)
+
+        class _RateApi:
+            def __init__(self) -> None:
+                self.calls: list[dict] = []
+
+            def list_group_messages(self, **kwargs):
+                self.calls.append(kwargs)
+                if len(self.calls) >= 2:
+                    raise WshotoError(10061, "请求频率过高")
+                return []
+
+        store = MemoryMessageStore()
+        api = _RateApi()
+        cfg = _Cfg()
+        cfg.wshoto_rooms_per_poll = 2
+        cfg.wshoto_room_gap_ms = 0
+        cfg.wshoto_poll_budget_sec = 30
+        out = poll_once(client=api, settings=cfg, redis=redis, store=store)
+        self.assertTrue(out["ok"])
+        self.assertEqual(api.calls[0].get("target_id"), "wr_hot_now")
+        self.assertLessEqual(len(api.calls), 2)
+        # 热群不算冷游标；限频停在第 1 个冷群之前或之上时，冷游标推进应 < 计划冷群数。
+        self.assertLessEqual(load_poll_cursor(redis=redis), 1)
+
 
 if __name__ == "__main__":
     unittest.main()