机器人显示名与站点标题可配；多段联运列表投影；协同群监听对账；工单附件落存；模板与工单后台补强

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/tests/test_sea_text_inquiry.py

@@ -1970,6 +1970,30 @@ class SeaGroupOpsTests(unittest.TestCase):
         ticket = self.ledger.get_ticket(work_order_no=wo)
         self.assertNotIn("客户名称", ticket.collab_facts or {})
 
+    def test_handoff_group_still_allows_dissolve(self) -> None:
+        """转人工后发解散群仍要清人，不能静默丢掉。"""
+        wo, chat = self._open_group()
+        self.ledger.transition(work_order_no=wo, to_status="转人工")
+        sess = self.flow.session_of("sales1")
+        sess.status = "转人工"
+        sess.handoff_committed = True
+        self.flow._save(sess)
+        phase = handle_group_collab(
+            InboundMessage(
+                sender_id="sales1",
+                message_id="h-dis1",
+                content="解散群",
+                chat_id=chat,
+                chat_type="group",
+            ),
+            flow=self.flow,
+            ledger=self.ledger,
+            injected_intent="dissolve",
+        )
+        self.assertEqual(phase, "group_dissolved")
+        self.assertTrue(any(x.get("kind") == "dismiss" for x in self.groups.sent))
+        self.assertTrue(self.ledger.get_ticket(work_order_no=wo).collab_ended)
+
     def test_dissolve_then_cannot_recreate(self) -> None:
         wo, chat = self._open_group()
         phase = handle_group_collab(