机器人显示名与站点标题可配；多段联运列表投影；协同群监听对账；工单附件落存；模板与工单后台补强

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/tests/test_multi_group.py

@@ -130,6 +130,7 @@ class QuoteTests(unittest.TestCase):
         self.assertEqual(phase, "multi_deal_sent")
         self.assertEqual(self.sheets, ["SEA", "LAND"])
         body = self.client.texts[-1]
+        self.assertTrue(body.startswith("@销售甲"), body)
         self.assertIn("段1：海运", body)
         self.assertIn("段2：陆运", body)
         self.assertNotIn("180", body)
@@ -138,7 +139,8 @@ class QuoteTests(unittest.TestCase):
         joined = " ".join(row["value"] for row in rows)
         self.assertNotIn("180", joined)
 
-    def test_land_person_cannot_fill_sea_segment(self) -> None:
+    def test_fee_name_routes_to_matching_segment(self) -> None:
+        """正文写海运费就归海运段，不看岗位是不是陆运。"""
         phase = handle_multi_inbound(
             flow=self.flow,
             ticket=self.ticket,
@@ -148,7 +150,66 @@ class QuoteTests(unittest.TestCase):
             sheet_fn=self.sheet,
         )
         self.assertEqual(phase, "segment_quoted")
-        self.assertEqual(self.sheets, ["LAND"])
+        self.assertEqual(self.sheets, ["SEA"])
+
+    def test_multi_file_archives_by_filename_mode(self) -> None:
+        """多段 Excel 按文件名归段并落附件，不再回「没有识别到报价」。"""
+        from agent.policy.multi_group_ops import apply_multi_file
+
+        self.ledger.upsert_staff(
+            {"wecomId": "air1", "name": "航线甲", "roleCode": "air", "status": "active"}
+        )
+        # 改成陆运+空运两段，文件名含空运。
+        no = self.ticket.work_order_no
+        self.ledger.update_facts(
+            work_order_no=no,
+            facts={
+                "segments_json": json.dumps(
+                    [
+                        {"index": 1, "mode": "LAND", "facts": {"起运港": "北京"}},
+                        {"index": 2, "mode": "AIR", "facts": {"目的港": "北宁"}},
+                    ],
+                    ensure_ascii=False,
+                )
+            },
+        )
+        ticket = self.ledger.get_ticket(work_order_no=no)
+        phase = apply_multi_file(
+            flow=self.flow,
+            ticket=ticket,
+            chat_id="room-1",
+            sender_id="air1",
+            filename=f"{no}空运到港报价单.xlsx",
+            media={"media_id": "media-air-1"},
+        )
+        self.assertEqual(phase, "segment_quoted")
+        self.assertFalse(self.sheets)
+        self.assertTrue(any("报价附件已收到" in t for t in self.client.texts))
+        self.assertFalse(any("没有识别到报价" in t for t in self.client.texts))
+
+    def test_segment_index_beats_wrong_role(self) -> None:
+        """岗位是空运，正文写段1陆运费 → 仍归陆运段，金额取 1000 不是段号 1。"""
+        from agent.llm.extract_text import extract_product_quote
+        from agent.policy.multi_group_ops import resolve_quote_segment
+        from agent.policy.multi_segments import Segment
+
+        segs = [
+            Segment(index=1, mode="LAND", facts={}),
+            Segment(index=2, mode="AIR", facts={}),
+        ]
+        target, reason = resolve_quote_segment("段1:陆运费 CNY1000", segs, "AIR")
+        self.assertIsNotNone(target)
+        assert target is not None
+        self.assertEqual(target.mode, "LAND")
+        self.assertEqual(target.index, 1)
+        self.assertTrue(reason.startswith("text_index"))
+        quote = extract_product_quote(
+            "@智价通AIQ 段1:陆运费 CNY1000",
+            business_line="LAND",
+            transport_mode="陆运",
+        )
+        self.assertEqual(float(quote.get("total") or 0), 1000.0)
+        self.assertEqual(str((quote.get("fee_rows") or [{}])[0].get("name") or ""), "陆运费")
 
     def test_requote_refreshes_deal(self) -> None:
         handle_multi_inbound(