角色业务范围收紧工单与模板；报价日期不当费用；未选舱不迁已报价；另开一票可清违禁 hold

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/routing/air_group_intent.py

@@ -7,7 +7,10 @@
 
 from __future__ import annotations
 
+import json
 import logging
+import time
+from pathlib import Path
 from typing import Optional
 
 from agent.policy import inquiry_copy as copy
@@ -32,6 +35,7 @@ from agent.routing.group_intent import (
 
 logger = logging.getLogger(__name__)
 
+
 INTENT_ACTIVATE = "air_activate"
 INTENT_LOCK = "air_lock"
 INTENT_RELEASE = "air_release"
@@ -131,18 +135,50 @@ def classify_air_group_text(
         if use_net and getattr(settings, "llm_data_usage_confirmed", False):
             got = _classify_with_model(raw, settings)
             if got in _VALID:
-                return _prefer_staff_quote(got, raw)
+                preferred = _prefer_staff_quote(got, raw)
+                from agent.llm.extract_text import (
+                    extract_product_quote,
+                    is_non_fee_meta_only_message,
+                    is_quote_date_only_message,
+                    labeled_quote_date,
+                )
+
+                # 模型若把「报价日期/有效期/时效」判成报价：有日期/含电含磁回补字段，否则 other。
+                if preferred == INTENT_QUOTE and (
+                    is_quote_date_only_message(raw)
+                    or is_non_fee_meta_only_message(raw)
+                    or (labeled_quote_date(raw) and not extract_product_quote(raw))
+                ):
+                    if labeled_quote_date(raw) or (
+                        "是否含电" in raw or "是否含磁" in raw or "是否带电" in raw
+                    ):
+                        preferred = INTENT_FIELDS
+                    elif is_non_fee_meta_only_message(raw):
+                        preferred = INTENT_OTHER
+                    else:
+                        preferred = INTENT_FIELDS
+                return preferred
     except Exception:
         logger.exception("空运群意图模型失败，回退规则")
-    from agent.llm.extract_text import extract_air_collab_fields, extract_product_quote
+    from agent.llm.extract_text import (
+        extract_air_collab_fields,
+        extract_product_quote,
+        is_non_fee_meta_only_message,
+        is_quote_date_only_message,
+        labeled_quote_date,
+    )
     from agent.schema.quote_adjust import extract_adjust
 
     # 费用金额先当航线报价。「空运费改为900」不是销售调价。
+    # 报价有效期/时效要求整句不是报价。
+    if is_non_fee_meta_only_message(raw) and not labeled_quote_date(raw):
+        return INTENT_OTHER
     if text_is_staff_fee_quote(raw):
         return INTENT_QUOTE
     if extract_adjust(raw).is_adjust:
         return INTENT_ADJUST
-    if extract_product_quote(raw):
+    quote_hit = extract_product_quote(raw)
+    if quote_hit:
         return INTENT_QUOTE
     confirmed = _hint_confirm_tms(raw)
     if confirmed:
@@ -153,7 +189,9 @@ def classify_air_group_text(
     closed = _hint_deal_outcome(raw)
     if closed:
         return closed
-    if extract_air_collab_fields(raw):
+    air_fields = extract_air_collab_fields(raw)
+    quote_date = labeled_quote_date(raw)
+    if air_fields or quote_date:
         return INTENT_FIELDS
     if _looks_like_option(raw):
         return INTENT_PICK_OPTION
@@ -244,7 +282,8 @@ def _classify_with_model(text: str, settings) -> str:
         "说出释放舱位、释放舱、把舱位释放了时不要回 air_release；"
         "air_activate=只是指定/切换工单号；"
         "air_pick_option=在补充或选择舱位编号、航司、航班号，写法不限；"
-        "collab_fields=在补是否含电/是否含磁；"
+        "collab_fields=在补是否含电/是否含磁/是否带电，或补报价日期；"
+        "只有报价有效期或时效要求、没有费用金额时回 other，不要回 product_quote；"
         "quote_adjust=销售在按比例改已有费用（上调、上浮、加10%、减5%、加一成），或只改总价/总销售价；"
         "product_quote=航线在报某一项费用的金额。写出「空运费9900」「空运费改为900USD」是报价，不是调价；"
         "quote_confirm_tms=确认沿用当前TMS报价；"
@@ -264,5 +303,7 @@ def _classify_with_model(text: str, settings) -> str:
             {"role": "user", "content": text[:500]},
         ],
     )
-    got = str((data or {}).get("content") or "").strip().split()[0] if data else ""
+    # chat 返回 LlmHttpResult，不是 dict。
+    content = str(getattr(data, "content", "") or "").strip()
+    got = content.split()[0] if content else ""
     return got if got in _VALID else ""