角色业务范围收紧工单与模板；报价日期不当费用；未选舱不迁已报价；另开一票可清违禁 hold

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/policy/air_text_flow.py

@@ -32,6 +32,20 @@ logger = logging.getLogger(__name__)
 ReplyFn = Callable[..., Optional[str]]
 
 
+def _ledger_quote_pending_cabin(quote: dict[str, Any]) -> dict[str, Any]:
+    """
+    未选舱前写主账用的薄快照：保留 airOptions 供恢复，清空总价/费用明细，
+    并打 pending_cabin_pick，避免后台把备选舱位当成已报价。
+    """
+    out = dict(quote or {})
+    out["pending_cabin_pick"] = "1"
+    out["fee_lines"] = []
+    out["total"] = ""
+    out.pop("selected_air_option", None)
+    out.pop("selectedAirOption", None)
+    return out
+
+
 @dataclass
 class FlowSession:
     """一单会话书签（运行账，不是六态真相）。"""
@@ -334,10 +348,11 @@ class AirTextInquiryFlow:
             number = (sess.work_order_no or "").strip()
             if number and not is_virtual_no(number):
                 return None
+        hold_before = str(getattr(sess, "sensitive_hold", "") or "") if sess else ""
         blocked, new_hold, _edits = judge(
             text=text,
             facts=facts,
-            hold=str(getattr(sess, "sensitive_hold", "") or "") if sess else "",
+            hold=hold_before,
         )
         if sess is not None:
             sess.sensitive_hold = new_hold
@@ -1379,19 +1394,23 @@ class AirTextInquiryFlow:
 
         options = parse_air_options(quote)
         # 没填报价日期：不按起运地收口，TMS 返回的舱位全部给销售点。1 条也要点。
+        # 未选定前六态保持询价中，禁止把备选舱位费写进后台「已报价」。
         if not str((sess.facts or {}).get("报价日期") or "").strip() and options:
             quote = dict(quote)
             quote["airOptions"] = sort_cabin_options(options)
-            up = self._ledger.upsert_quote(work_order_no=no, quote=quote, to_status="已报价")
+            ledger_quote = _ledger_quote_pending_cabin(quote)
+            up = self._ledger.upsert_quote(
+                work_order_no=no, quote=ledger_quote, to_status="询价中"
+            )
             if not up.get("ok"):
-                reply("主账写入报价失败，不能当作已报价。")
+                reply("主账写入舱位备选失败，请稍后重试。")
                 sess.phase = "ledger_fail"
                 self._save(sess)
                 return "ledger_fail"
             sess.quote = quote
             copy.remember_tms_quote(sess, quote)
             sess.tms_quote = dict(quote)
-            sess.status = "已报价"
+            sess.status = "询价中"
             return self._offer_air_routes(
                 sess=sess,
                 work_order_no=no,
@@ -1402,6 +1421,9 @@ class AirTextInquiryFlow:
         stated_origin = str(
             (sess.facts or {}).get("起运港") or (sess.facts or {}).get("起运地") or ""
         ).strip()
+        # 摘要占位「-」等于没写起运地，禁止当地名过滤舱位。
+        if stated_origin in {"-", "—", "－"}:
+            stated_origin = ""
         # 写了起运地：只认这个起运地的线路，直接报价，不让销售再选。
         # 没写起运地：TMS 按目的地回多条时，才进选线页。
         if stated_origin:
@@ -1425,6 +1447,27 @@ class AirTextInquiryFlow:
                 )
         elif options and not needs_route_pick(quote):
             quote = project_selected_quote(quote, options[0])
+        # 仍要选线：未选定前只落备选快照，六态保持询价中。
+        if not stated_origin and needs_route_pick(quote):
+            ledger_quote = _ledger_quote_pending_cabin(quote)
+            up = self._ledger.upsert_quote(
+                work_order_no=no, quote=ledger_quote, to_status="询价中"
+            )
+            if not up.get("ok"):
+                reply("主账写入线路备选失败，请稍后重试。")
+                sess.phase = "ledger_fail"
+                self._save(sess)
+                return "ledger_fail"
+            sess.quote = quote
+            copy.remember_tms_quote(sess, quote)
+            sess.tms_quote = dict(quote)
+            sess.status = "询价中"
+            return self._offer_air_routes(
+                sess=sess,
+                work_order_no=no,
+                quote=quote,
+                reply=reply,
+            )
         up = self._ledger.upsert_quote(work_order_no=no, quote=quote, to_status="已报价")
         if not up.get("ok"):
             reply("主账写入报价失败，不能当作已报价。")
@@ -1435,13 +1478,6 @@ class AirTextInquiryFlow:
         copy.remember_tms_quote(sess, quote)
         sess.tms_quote = dict(quote)
         sess.status = "已报价"
-        if not stated_origin and needs_route_pick(quote):
-            return self._offer_air_routes(
-                sess=sess,
-                work_order_no=no,
-                quote=quote,
-                reply=reply,
-            )
         sess.phase = "wait_collab"
         sess.allowed = (copy.BTN_SKIP_COLLAB,)
         sess.wait_version += 1