补齐成交跟进：按线路推成交通知、收下未成交原因、协商中按工作日再问。

成交走询价消息服务；陆运/海运私聊下一句能记下原因；协商中回执写明顺延三个工作日和下次 9：00。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-backend/src/views/inquiry/workOrder/index.vue

@@ -48,6 +48,9 @@ type TicketRow = {
   volumeCbm: string;
   goodsName: string;
   updateTime: string;
+  lostReason: string;
+  nextFollowupAt: string;
+  dealNotifySummary: string;
 };
 
 const rows = ref<TicketRow[]>([]);
@@ -265,6 +268,9 @@ function mapTicket(t: any, quotes: any[] = [], attachments: any[] = [], timeline
     volumeCbm: fmtMeasure(t.volumeCbm, "CBM"),
     goodsName: dash(t.goodsName),
     updateTime: fmtTime(t.updateTime || t.createTime),
+    lostReason: dash(t.lostReason || t.lost_reason),
+    nextFollowupAt: fmtTime(t.nextFollowupAt || t.next_followup_at),
+    dealNotifySummary: dash(t.dealNotifySummary || t.deal_notify_summary),
   };
 }
 
@@ -630,6 +636,18 @@ function refresh() {
           <div class="ticket-detail-item"><label>事件异常</label><span>{{ current.eventException }}</span></div>
           <div class="ticket-detail-item"><label>系统异常</label><span>{{ current.systemException }}</span></div>
           <div class="ticket-detail-item"><label>系统异常原因</label><span>{{ current.systemExceptionReason }}</span></div>
+          <div v-if="current.status === '已成交'" class="ticket-detail-item">
+            <label>成交时间</label><span>{{ current.updateTime }}</span>
+          </div>
+          <div v-if="current.status === '已成交'" class="ticket-detail-item">
+            <label>成交通知</label><span>{{ current.dealNotifySummary }}</span>
+          </div>
+          <div v-if="current.status === '未成交'" class="ticket-detail-item">
+            <label>未成交原因</label><span>{{ current.lostReason }}</span>
+          </div>
+          <div v-if="current.status === '协商中'" class="ticket-detail-item">
+            <label>下次再问</label><span>{{ current.nextFollowupAt }}</span>
+          </div>
         </div>
       </section>