协商中再问按后台超时小时顺延并可强制清跟进时刻；工单与账号支持按筛选导出 Excel。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-backend/src/views/inquiry/workOrder/index.vue

@@ -8,6 +8,7 @@
 import { computed, onMounted, reactive, ref, watch } from "vue";
 import { message, Modal } from "ant-design-vue";
 import {
+  exportWorkOrders,
   getWorkOrderDetail,
   getWorkOrderList,
   retryAbnormal,
@@ -30,6 +31,10 @@ const canCloseTicket = () => hasPermission(InquiryBtnPerm.workorderTransition);
 const canRetryTicket = () => hasPermission(InquiryBtnPerm.workorderTransition);
 const canViewDetail = () =>
   hasPermission(InquiryBtnPerm.workorderDetail) || hasPermission(InquiryBtnPerm.workorderList);
+/** 导出：有 export 或 list 均可（与主账 Logical.OR 对齐） */
+const canExportTicket = () =>
+  hasPermission(InquiryBtnPerm.workorderExport) || hasPermission(InquiryBtnPerm.workorderList);
+const exporting = ref(false);
 
 /**
  * 与主账 TicketStatuses 一致：仅询价中/已报价/协商中/转人工可关到「已关闭」。
@@ -676,13 +681,47 @@ function retryTicket(row: TicketRow) {
 function refresh() {
   loadList().then(() => message.success("已刷新"));
 }
+
+/**
+ * 按当前筛选导出 Excel（与列表同源，不分页；主账上限 2 万行）。
+ */
+async function exportTickets() {
+  if (!canExportTicket()) {
+    message.warning("无导出权限");
+    return;
+  }
+  if (exporting.value) return;
+  exporting.value = true;
+  try {
+    await exportWorkOrders({
+      keyword: filters.keyword.trim() || undefined,
+      status: filters.status || undefined,
+      eventException: filters.eventException || undefined,
+      systemException: filters.systemException || undefined,
+      bizType: filters.bizType || undefined,
+      dateFrom: filters.dateFrom || undefined,
+      dateTo: filters.dateTo || undefined,
+    });
+    message.success("已开始下载 Excel");
+  } catch (e: any) {
+    message.error(e?.message || "导出失败");
+  } finally {
+    exporting.value = false;
+  }
+}
 </script>
 
 <template>
   <Teleport defer to="#page-topbar-actions">
     <div style="display: flex; align-items: center; gap: 12px">
-      <button type="button" class="btn btn-secondary" disabled title="导出待后续开放">
-        <ProtoIcon name="download" :size="16" />导出工单
+      <button
+        v-if="canExportTicket()"
+        type="button"
+        class="btn btn-secondary"
+        :disabled="exporting"
+        @click="exportTickets"
+      >
+        <ProtoIcon name="download" :size="16" />{{ exporting ? "导出中…" : "导出工单" }}
       </button>
       <button type="button" class="btn btn-primary" @click="refresh">
         <ProtoIcon name="refresh" :size="16" />刷新