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协商中再问按后台超时小时顺延并可强制清跟进时刻；工单与账号支持按筛选导出 Excel。

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Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
linmianxun
2026-10-13 12:34:03 +08:00
co-authored by Cursor
parent 97f0219dfd
commit 0b2f0b76c4
36 changed files with 867 additions and 64 deletions
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inquiry-agent/tests/test_bot_reply.py
+5 -4
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@@ -75,13 +75,14 @@ class BotReplyRenderTests(unittest.TestCase):
override_catalog(
{
"negotiating.recorded": (
"已记录为「协商中」。已顺延三个工作日，{{followup_when}}的9：00再次发起成交状态询问。"
"已记录为「协商中」。已顺延 {{followup_hours}} 个工作小时，"
"将于 {{followup_when}} 再次发起成交状态询问。"
)
}
)
text = copy.deal_ack("协商中", "WO1", next_followup_at="")
self.assertIn("第四个工作日", text)
self.assertIn("9：00", text)
text = copy.deal_ack("协商中", "WO1", next_followup_at="", followup_hours=48)
self.assertIn("48", text)
self.assertIn("工作小时", text)
def test_group_add_fail_empty_names_reads_admin(self) -> None:
override_catalog(
inquiry-agent/tests/test_deal_followup.py
+12 -5
View File
@@ -10,6 +10,7 @@ from zoneinfo import ZoneInfo
from agent.policy.deal_followup import (
SHANGHAI,
add_workday_hours,
air_route_keys,
is_workday,
leader_matches,
@@ -41,12 +42,18 @@ class TestWorkdays(unittest.TestCase):
self.assertTrue(is_workday(date(2026, 9, 20)))
self.assertFalse(is_workday(date(2026, 10, 7)))
def test_next_followup_is_9am(self) -> None:
when = next_followup_at(datetime(2026, 9, 18, 15, 30, tzinfo=SHANGHAI))
self.assertEqual(when.hour, 9)
self.assertEqual(when.minute, 0)
def test_next_followup_48_work_hours_skips_weekend(self) -> None:
# 周五 15:30 + 48 工作小时 → 跳过周末 → 周二 15:30
when = next_followup_at(
datetime(2026, 11, 13, 15, 30, tzinfo=SHANGHAI), hours=48
)
self.assertEqual(when.tzinfo, SHANGHAI)
self.assertEqual(when.date(), date(2026, 9, 23))
self.assertEqual(when, datetime(2026, 11, 17, 15, 30, tzinfo=SHANGHAI))
def test_add_workday_hours_from_rest_day(self) -> None:
# 周六起点：从下周一 00:00 起算 10 小时 → 周一 10:00
when = add_workday_hours(datetime(2026, 11, 14, 10, 0, tzinfo=SHANGHAI), 10)
self.assertEqual(when, datetime(2026, 11, 16, 10, 0, tzinfo=SHANGHAI))
def test_skip_weekend_keep_weekday_night(self) -> None:
start = datetime(2026, 11, 13, 17, 0, tzinfo=SHANGHAI) # 周五
inquiry-agent/tests/test_deal_outcome.py
+26 -2
View File
@@ -277,15 +277,22 @@ class TestDealOutcome(unittest.TestCase):
self.assertNotIn("请补充未成交原因", joined)
def test_negotiate_ack_names_followup_day(self) -> None:
text = copy.deal_ack("协商中", "WO202609190007", "2026-09-24 09:00:00")
text = copy.deal_ack(
"协商中",
"WO202609190007",
"2026-09-24 15:30:00",
followup_hours=48,
)
self.assertEqual(
text,
"已记录为「协商中」。已顺延三个工作日，9月24日的9：00再次发起成交状态询问。",
"已记录为「协商中」。已顺延 48 个工作小时，将于 9月24日15：30 再次发起成交状态询问。",
)
self.assertNotIn("跟进周期已顺延", text)
self.assertNotIn("三个工作日", text)
def test_negotiate_keeps_wait_deal(self) -> None:
self.ledger.start_event_wait(work_order_no=self.wo, wait_kind="deal")
self.ledger._timeouts["deal_negotiate"] = 48
out = finish_deal_outcome(
ledger=self.ledger,
work_order_no=self.wo,
@@ -295,6 +302,7 @@ class TestDealOutcome(unittest.TestCase):
business_line="SEA",
)
self.assertEqual(out.get("phase"), "wait_deal")
self.assertEqual(out.get("negotiate_hours"), 48)
ticket = self.ledger.get_ticket(work_order_no=self.wo)
self.assertEqual(ticket.status, "协商中")
self.assertEqual(ticket.event_wait_kind, "")
@@ -313,6 +321,22 @@ class TestDealOutcome(unittest.TestCase):
self.assertEqual(self.ledger.get_ticket(work_order_no=self.wo).status, "协商中")
self.assertTrue(again.get("next_followup_at"))
def test_negotiate_zero_hours_skips_schedule(self) -> None:
"""后台把 deal_negotiate 设为 0：仍记协商中，但不排再问时刻。"""
self.ledger._timeouts["deal_negotiate"] = 0
out = finish_deal_outcome(
ledger=self.ledger,
work_order_no=self.wo,
outcome="协商中",
facts={},
quote={},
business_line="SEA",
)
self.assertEqual(out.get("phase"), "wait_deal")
self.assertEqual(out.get("negotiate_hours"), 0)
self.assertEqual(out.get("next_followup_at"), "")
self.assertEqual(self.ledger.get_ticket(work_order_no=self.wo).next_followup_at, "")
def test_private_next_text_is_lost_reason(self) -> None:
flow = AirTextInquiryFlow(self.ledger)
sess = FlowSession(
inquiry-agent/tests/test_sea_text_inquiry.py
+16
View File
@@ -1376,8 +1376,24 @@ class SeaGroupCollabFieldTests(unittest.TestCase):
self.assertEqual(str(rows["空运费"].get("amount") or ""), "199.00")
self.assertEqual(str(rows["空运费"].get("currency") or ""), "CNY")
self.assertEqual(str(rows["空运费"].get("unit_price") or ""), "99.00")
self.assertEqual(str(rows["空运费"].get("quantity") or ""), "100")
self.assertEqual(str(quote.get("total") or ""), "199.0")
def test_air_fee_priced_with_unit_between_name_and_unit_price(self) -> None:
"""WO003：空运费, KG, 单价…数量…金额… 中间夹单位时不能把单价当行金额。"""
from agent.llm.extract_text import extract_product_quote
quote = extract_product_quote(
"空运段: 空运费, KG, 单价CNY99.00, 数量100, 金额CNY9900.00@询价小助手",
business_line="AIR",
)
rows = {str(x.get("name") or ""): x for x in (quote.get("fee_rows") or [])}
self.assertIn("空运费", rows)
self.assertEqual(str(rows["空运费"].get("amount") or ""), "9900.00")
self.assertEqual(str(rows["空运费"].get("unit_price") or ""), "99.00")
self.assertEqual(str(rows["空运费"].get("quantity") or ""), "100")
self.assertEqual(str(quote.get("total") or ""), "9900.0")
def test_fee_line_text_is_a_product_quote(self) -> None:
"""产品按行改价：码头操作费100CNY / 报关费改为300CNY，必须抽出费用名，不能只当海运费合计。"""
from agent.llm.extract_text import extract_product_quote