协商中再问按后台超时小时顺延并可强制清跟进时刻；工单与账号支持按筛选导出 Excel。

Co-authored-by: Cursor <cursoragent@cursor.com>
2026-10-13 12:34:03 +08:00
parent 97f0219dfd
commit 0b2f0b76c4
36 changed files with 867 additions and 64 deletions
@@ -2007,6 +2007,7 @@ class AirTextInquiryFlow:
                sess.work_order_no,
                str(result.get("next_followup_at") or ""),
                lost_reason=ack_reason,
+                followup_hours=result.get("negotiate_hours"),
            )
        )
        return phase