落地海运私聊文字询价全流程，海运多项费用改走文本明细，避免企微卡片引用条截断。

Co-authored-by: Cursor <cursoragent@cursor.com>

inquiry-agent/agent/ledger/http_ledger.py

@@ -102,10 +102,20 @@ class HttpLedger:
             return {"ok": False, "found": False, "owned": False, "work_order_no": work_order_no}
         return out
 
-    def query_tms(self, *, work_order_no: str, facts: dict[str, str]) -> dict[str, Any]:
+    def query_tms(
+        self,
+        *,
+        work_order_no: str,
+        facts: dict[str, str],
+        business_line: str = "",
+    ) -> dict[str, Any]:
+        body: dict[str, Any] = {"work_order_no": work_order_no, "facts": facts}
+        line = (business_line or str((facts or {}).get("业务线") or "")).strip()
+        if line:
+            body["businessLine"] = line
         out = self._post(
             "/inquiry/agent/tms/query",
-            {"work_order_no": work_order_no, "facts": facts},
+            body,
             idem=f"tms:{work_order_no}",
         )
         if "classification" not in out and not out.get("ok"):
@@ -182,3 +192,72 @@ class HttpLedger:
         if not out.get("ok") and out.get("status"):
             out["ok"] = True
         return out if out.get("ok") else {"ok": False, "error": out.get("error") or "transition_failed"}
+
+    def match_sea_staff(self, *, origin: str, destination: str) -> list[dict[str, Any]]:
+        """主账按线路返回启用的海运产品岗。"""
+        out = self._post(
+            "/inquiry/agent/staff/matchSea",
+            {"origin": origin, "destination": destination},
+        )
+        rows = out.get("staff") or out.get("result") or []
+        if isinstance(rows, list):
+            return [dict(x) for x in rows if isinstance(x, dict)]
+        return []
+
+    def get_staff_by_wecom_id(self, *, wecom_id: str) -> dict[str, Any]:
+        out = self._post("/inquiry/agent/staff/byWecom", {"wecomId": wecom_id})
+        if out.get("name") or out.get("wecomId"):
+            return out
+        return {}
+
+    def find_staff_by_name(self, *, name: str) -> dict[str, Any]:
+        """按后台员工姓名取企微 userid。会话存档账号「询价机器人」走这里。"""
+        out = self._post("/inquiry/agent/staff/byName", {"name": name})
+        if out.get("name") or out.get("wecomId"):
+            return out
+        return {}
+
+    def bind_collab_group(
+        self,
+        *,
+        work_order_no: str,
+        chat_id: str,
+        member_ids: list[str],
+        product_names: list[str] | None = None,
+    ) -> dict[str, Any]:
+        out = self._post(
+            "/inquiry/agent/ticket/bindCollabGroup",
+            {
+                "workOrderNo": work_order_no,
+                "chatId": chat_id,
+                "memberIds": member_ids,
+                "productNames": product_names or [],
+            },
+            idem=f"bind-group:{work_order_no}",
+        )
+        out.setdefault("ok", bool(out.get("chat_id") or out.get("chatId")))
+        return out
+
+    def patch_collab_facts(
+        self,
+        *,
+        work_order_no: str,
+        facts: dict[str, str],
+        sender_id: str = "",
+    ) -> dict[str, Any]:
+        return self._post(
+            "/inquiry/agent/ticket/patchCollabFacts",
+            {
+                "workOrderNo": work_order_no,
+                "facts": facts,
+                "senderId": sender_id,
+            },
+            idem=f"collab-facts:{work_order_no}:{sorted(facts)}",
+        )
+
+    def find_by_collab_chat(self, *, chat_id: str) -> dict[str, Any] | None:
+        """用协同群 chat_id 找回工单。对不上返回 None。"""
+        out = self._post("/inquiry/agent/ticket/byCollabChat", {"chatId": chat_id})
+        if not out.get("found") and not out.get("work_order_no"):
+            return None
+        return out