落地海运私聊文字询价全流程,海运多项费用改走文本明细,避免企微卡片引用条截断。
Co-authored-by: Cursor <cursoragent@cursor.com>
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"""
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意图:海运协同群里补协同字段。
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本文件职责:群聊文字 → 只抽协同六字段 → 静默写主账。
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禁止:回「已记下」;把闲聊/报价金额写成报价版本;改工单六态。
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"""
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from __future__ import annotations
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import logging
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from agent.channel.wecom.models import InboundMessage
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from agent.llm.extract_text import extract_collab_fields
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from agent.policy.sea_text_flow import get_sea_text_flow
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from agent.schema.field_validate import SEA_COLLAB_FIELDS
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logger = logging.getLogger(__name__)
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def handle_group_collab(
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message: InboundMessage,
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*,
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flow=None,
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ledger=None,
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) -> str:
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"""
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处理一条群聊文字。
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必须能对上已绑定工单,且发言人是被拉进来的销售或产品。
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识别到协同字段才写库;否则忽略。不回复。
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"""
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if (message.chat_type or "") != "group":
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return "group_ignore"
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if not message.has_sender():
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return "reject_no_sender"
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engine = flow or get_sea_text_flow()
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book = ledger or engine.ledger
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chat_id = (message.chat_id or "").strip()
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if not chat_id:
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return "group_ignore"
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ticket = _find_ticket(book, chat_id)
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if ticket is None:
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return "group_ignore"
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if not _sender_allowed(ticket, message.sender_id):
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logger.info("group_collab 忽略非成员 sender=%s chat=%s", message.sender_id, chat_id)
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return "group_ignore"
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facts = extract_collab_fields(message.content or "")
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if not facts:
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return "group_ignore"
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if isinstance(ticket, dict):
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wo = str(ticket.get("work_order_no") or "")
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else:
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wo = str(getattr(ticket, "work_order_no", "") or "")
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if not wo:
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return "group_ignore"
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engine.apply_collab_facts(
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work_order_no=wo,
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facts=facts,
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sender_id=message.sender_id,
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)
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logger.info(
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"group_collab 写入 wo=%s keys=%s sender=%s",
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wo,
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sorted(k for k in facts if k in SEA_COLLAB_FIELDS),
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message.sender_id,
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)
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return "collab_field_saved"
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def _find_ticket(book: object, chat_id: str):
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finder = getattr(book, "find_by_collab_chat", None)
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if callable(finder):
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return finder(chat_id=chat_id)
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return None
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def _sender_allowed(ticket: object, sender_id: str) -> bool:
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uid = (sender_id or "").strip()
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if not uid:
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return False
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if isinstance(ticket, dict):
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sales = str(ticket.get("sales_wecom_id") or ticket.get("salesWecomId") or "")
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members = ticket.get("collab_member_ids") or ticket.get("memberIds") or []
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else:
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sales = str(getattr(ticket, "sales_wecom_id", "") or "")
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members = list(getattr(ticket, "collab_member_ids", []) or [])
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if uid == sales:
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return True
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return uid in {str(x) for x in members}
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